Shuttle Driver-Courtyard Hotel Pittsburgh

The Courtyard Pittsburgh Corapolis is hiring for a Shuttle Driver
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• That a warm welcome and safe transportation are essential parts of every great hotel experience.

• That every guest deserves to feel comfortable, valued, and cared for from the moment they arrive.

• That punctuality, professionalism, and reliability make a meaningful difference in a guest’s stay.

• That a friendly greeting and a helpful attitude can turn a simple ride into a memorable experience.

• That safety is always the priority when transporting guests and fellow Curators.

• That teamwork between the Shuttle Driver, Front Office, Maintenance, and hotel leadership keeps operations running smoothly.

• That every interaction is an opportunity to represent the hotel and create an unmatched experience.

• That hospitality extends beyond the hotel doors and continues wherever the guest needs to go.

• Welcoming guests with a friendly, professional, and service-oriented attitude.

• Providing safe, reliable, and timely transportation for hotel guests to designated destinations.

• Operating the hotel shuttle in accordance with traffic laws, safety regulations, and hotel procedures.

• Maintaining a clean, organized, and presentable shuttle vehicle at all times.

• Conducting routine vehicle inspections before and after trips and reporting maintenance needs promptly.

• Ensuring the shuttle is fueled, properly maintained, and ready for scheduled transportation.

• Following established shuttle schedules while communicating delays or changes to the Front Office team.

• Assisting guests with luggage, packages, and other reasonable transportation-related needs when appropriate.

• Providing clear directions and helpful information about the hotel, local attractions, restaurants, and nearby businesses.

• Communicating courteously with guests and responding to questions or requests with a helpful attitude.

• Assisting guests with mobility needs and providing attentive service while following safe lifting and assistance practices.

• Monitoring vehicle cleanliness and reporting any damage, safety concerns, or unusual incidents.

• Maintaining accurate records of mileage, trips, vehicle inspections, and other required documentation.

• Following procedures for accidents, vehicle breakdowns, emergencies, and guest safety concerns.

• Protecting guest privacy and handling personal information professionally.

• Communicating effectively with the Front Office, hotel leadership, and other Curators to coordinate transportation needs.

• Supporting other hotel operations when needed, within the scope of the role and assigned responsibilities.

• Remaining calm, courteous, and solution-oriented when schedules change or guest needs require flexibility.

• Taking pride in every trip and understanding that the guest experience begins before they reach their destination.

• You understand that safe, dependable transportation is an important part of the overall guest experience.

• You have a strong commitment to safety and consistently follow driving regulations and hotel procedures.

• You are dependable, punctual, and understand the importance of keeping transportation schedules.

• You enjoy interacting with people and making guests feel welcome and comfortable.

• You demonstrate sound judgment and remain calm in unexpected situations.

• You communicate clearly and professionally with guests, fellow Curators, and leaders.

• You take pride in keeping the shuttle clean, organized, and in good working condition.

• You are attentive to detail and recognize the importance of vehicle inspections and accurate documentation.

• You are flexible and willing to adjust to changing guest needs and business priorities.

• You understand the…