Logistic Load Planner

van Hoekelen Greenhouses, Inc. is seeking a motivated, analytical, and detail-oriented Logistic Load Planner to join our transportation team. This position is responsible for coordinating customer shipments, optimizing truckloads, managing carrier relationships, monitoring delivery performance, and identifying opportunities to improve transportation efficiency and reduce freight costs.

The ideal candidate will have experience in transportation operations, shipment planning, carrier coordination, and Transportation Management Systems (TMS). The successful candidate will be comfortable managing multiple priorities in a fast-paced environment while maintaining effective communication with customers, carriers, drivers, and internal departments.

• Process customer orders and develop efficient, cost-effective shipment plans.
• Consolidate and optimize shipments into truckloads based on time sensitive delivery appointments, equipment availability, customer needs, and transportation costs.
• Coordinate daily and weekly shipping schedules to support customer delivery commitments.
• Tender loads to third-party carriers and monitor carrier acceptance and service performance.
• Identify opportunities to reduce freight costs, improve truck utilization, minimize empty miles, and increase transportation efficiency.
• Coordinates backhaul opportunities and alternative shipping arrangements when appropriate.
• Adjust load plans and transportation schedules as customer demand and operational requirements change.

• Establish and maintain productive working relationships with carriers, brokers, customers, and internal departments.
• Track shipments from pickup through delivery, monitor estimated arrival times, and communicate delays or service exceptions.
• Investigate and resolve transportation issues, including missed pickups, late deliveries, rejected tenders, and shipment disruptions.
• Develop recovery plans to minimize service interruptions and protect customer commitments.
• Monitor carrier performance, including on-time delivery, tender acceptance, and service reliability.
• Escalate significant transportation issues to management and recommend corrective actions.

• Maintain accurate shipment, load, and carrier information within the Transportation Management System (TMS).
• Complete daily transportation logs, shipment trackers, reports, and other required documentation.
• Analyze transportation data to identify trends, service concerns, operational inefficiencies, and cost-saving opportunities.
• Monitor transportation expenses and assist with freight cost analysis and budget management.
• Prepare reports that provide management with visibility into shipment activity, delivery performance, and transportation exceptions.
• Maintain accurate shipping documentation and assist with transportation audits and compliance requirements.

• Provide coverage for the VHG Freight Manager as needed.
• Coordinate with drivers, fleet personnel, carriers, and other departments to support transportation operations.
• Assist with investigating transportation incidents and preparing documentation for trucking and cargo-related insurance claims.
• Support safe transportation practices and compliance with applicable company policies and transportation regulations.
• Participate in a shared on-call rotation and respond to urgent transportation issues as required.
• Provide clear shift-to-shift communication to ensure continuity of transportation operations.
• Perform other logistics and transportation duties as assigned.

• Supply Chain Management, Logistics,…