Distribution Center Manager

• Promote and maintain a strong safety culture throughout the Distribution Center.
• Conduct and coordinate monthly safety training for material handlers.
• Lead weekly safety discussions and communicate safety expectations.
• Perform monthly safety audits and housekeeping inspections.
• Participate on Safety Action Teams and Safety Committees as required.
• Complete incident investigations and corrective actions in a timely manner.
• Monitor environmental and regulatory compliance requirements.
• Coordinate equipment inspections, repairs, and preventative maintenance activities.

• Supervise, schedule, and direct the daily activities of hourly material handlers.
• Develop staffing schedules to support workload requirements and customer demands.
• Maintain workforce scheduling records including attendance, vacation, overtime, and hours worked.
• Support shipping operations including billing and dispatch activities outside normal business hours when required.
• Ensure compliance with DOT regulations and company shipping procedures.
• Monitor equipment performance and coordinate repairs or replacements as necessary.
• Train employees on new processes, procedures, and regulatory requirements.

• Ensure customer requirements and shipment quality standards are consistently met.
• Investigate customer complaints and identify root causes.
• Develop and implement corrective and preventive actions.
• Conduct warehouse and inventory inspections to identify and address product damage.
• Champion continuous improvement efforts to enhance customer satisfaction.

• Maintain accurate operational records, reports, and inventory documentation.
• Coordinate daily activities among Distribution Center personnel and other operational departments.
• Communicate safety, environmental, and training requirements to employees.
• Provide clear performance expectations and operational direction to employees.

• Plan and oversee quarterly physical inventories of warehouse stock.
• Reconcile inventory discrepancies and implement corrective actions.
• Support internal and external audit activities.
• Monitor warehouse capacity and coordinate off-site storage requirements when necessary.
• Manage inventories of operational supplies and coordinate procurement activities as needed.
• Lead and develop an hourly workforce of material handlers.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Conduct employee coaching, performance management, disciplinary actions, and training.
• Ensure proper staffing levels to support operational requirements.
• Work collaboratively with Load Planners, Logistics personnel, and Supply Chain leadership to achieve shipping and financial objectives.

Preferred:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field.
• Six to eight years of relevant logistics, distribution, warehouse, or transportation experience.

Alternative

Qualification:

• Ten to twelve years of progressively responsible experience in logistics, distribution, transportation, warehousing, or manufacturing operations.

• Strong leadership and supervisory skills.
• Demonstrated ability to lead and motivate an hourly workforce.
• Strong decision-making and problem-solving capabilities.
• Excellent verbal and written communication skills.
• Working knowledge of inventory control and warehouse management practices.
• Understanding of transportation and DOT regulations.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service orientation and continuous improvement mindset.

Proficiency with:

• Microsoft Office Suite (Excel, Word, Outlook, Teams)
• SAP (preferred)
• Kronos or equivalent workforce management systems
• Warehouse and transportation management systems
• Yard management software (e.g., Yard View)
• Manufacturing and logistics software platforms (e.g., Opti)

This position directly supervises an hourly union workforce of material handlers and is responsible for:

• Employee training and development
• Workforce planning and scheduling
• Performance management
• Corrective action administration
• Complaint investigation and resolution
• Safety compliance and enforcement
• Housekeeping and operational standards

The Distribution Center Supervisor/Manager is expected to provide visible leadership and create an environment where employees can perform safely, efficiently, and…