Warehouse Associate - Team Lead

Johnstone Supply is a nationally-recognized and locally-owned HVAC/R wholesale distribution company with over 400 stores and five regional distribution centers . For over 60 years, our vision has been to become our customers’ preferred wholesaler by exceeding expectations through quality service, added value and caring employees.

We are sales-oriented company actively seeking an energetic, engaging, knowledgeable, detail-oriented, and dedicated individual to join our Middle Bucks/Montgomery County team as a Warehouse Associate!

As a Warehouse Associate you will ensure the efficient operation of the store by accurately and safely receiving, processing, and storing incoming products. You will also prepare, pack, and verify products for pick-up and delivery in a timely and efficient manner.

Johnstone Supply is a nationally-recognized and locally-owned HVAC/R wholesale distribution company with over 400 stores and five regional distribution centers . For over 60 years, our vision has been to become our customers’ preferred wholesaler by exceeding expectations through quality service, added value and caring employees.

We are sales-oriented company actively seeking an energetic, engaging, knowledgeable, detail-oriented, and dedicated individual to join our Middle Bucks/Montgomery County team as a Warehouse Associate!

As a Warehouse Associate you will ensure the efficient operation of the store by accurately and safely receiving, processing, and storing incoming products. You will also prepare, pack, and verify products for pick-up and delivery in a timely and efficient manner.

As a more senior and experienced team member you will coordinate the workload and coach the other warehouse team members as appropriate.

Warehouse Duties:

Quickly and accurately recei v es, processes and stores incoming product shipments.

• Unload and load trucks.
• Ensures shipments are inspected and damages or shortages are noted on trucking company delivery document. Initiates freight claim procedure when necessary.
• Checks incoming delivery contents against packing list to verify accurate and full delivery.
• Prepares receiving reports and notes any shortages, damages or overages. Promptly reports any discrepancies to supervisors.
• Verifies vendor part number and Johnstone Supply stock number for all incoming products.
• Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
• Selects products from inventory to fill customer orders.
• Prepares, packs, and scans (as appropriate), and stages products customer pick-up or delivery in accordance with established standards (e.g. hazardous materials). Ensures that packaging is sufficient to avoid damage.
• Processes documentation necessary to ship customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.
• Loads delivery vehicle(s) and assists customers with will-call pickups.
• Processes customer returns. Ensures returns are in salable condition per company policy.
• Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.
• Performs periodic cycle counting on assigned items in order to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies.
• Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.
• Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
• Always wears protective equipment according to company policies and procedures. Accesses Safety Data Sheets (SDS, fka MSDS) as needed and when appropriate.
• Maintains required hazardous materials, forklift, and other internal and external certifications
• Verify customer shipments against shipping manifests for accuracy.
• Fills or assists in filling customer order by picking, ensuring accuracy, placing and/or packing product into cartons and/or onto pallets to ensure accurate and damage-free delivery.
• Record sale or delivery information as applicable. Obtain customer signature on delivery receipt for pick-ups/returns.
• Assist with customer service and sales, including…