Workshop Controller

Location:

Carlisle
Job Type: Full Time
Contract Type:
Permanent
Salary: £30,000 to £32,000 + alternate Saturday mornings paid at time and a half

NXT Recruitment are delighted to be recruiting for a Workshop Controller on behalf of a busy and well-established automotive business based in Carlisle.

This is an excellent opportunity to join a fast-paced workshop environment in a key operational role, responsible for coordinating workflow, managing technician productivity, and ensuring the smooth day-to-day running of the workshop. The successful candidate will act as the central point of communication between the workshop, service department, parts team, and customers.

This position would suit an experienced Workshop Controller, Senior Technician, or automotive professional with strong leadership skills and a proactive, organised approach.

This is a full-time, permanent position working Monday to Friday, 8:15am to 5:30pm, with alternate Saturday mornings paid at time and a half.

• Overseeing and supporting a team of Vehicle Technicians
• Planning and managing all incoming workshop jobs effectively
• Allocating work to technicians to maximise productivity and workshop efficiency
• Monitoring workshop utilisation to ensure full capacity is maintained
• Communicating with customers over the phone and face to face
• Working closely with service and parts departments to maintain smooth operations
• Ensuring deadlines and workshop targets are consistently achieved
• Identifying additional work requirements and upselling where appropriate
• Resolving workshop issues quickly and effectively
• Monitoring workflow and prioritising tasks to maintain high service standards

• Previous experience managing Vehicle Technicians or Mechanics within a workshop environment
• Strong leadership and organisational skills
• Ability to identify problems and implement effective solutions quickly
• Excellent communication skills with the confidence to coordinate multiple departments
• Ability to prioritise workload within a busy and fast-paced environment
• Strong understanding of workshop operations and productivity management
• Technically minded, ideally with previous Vehicle Technician or Car Mechanic experience
• Positive and proactive attitude with a hands‑on approach
• Ability to work under pressure and meet deadlines consistently

This is a fantastic opportunity to join a successful and supportive business offering long‑term career stability and the chance to play a key role within a busy workshop operation.

Apply today or contact Simon Kean at NXT Recruitment for more information.

NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.