Business Services Manager

Business Services Manager

Department: Business Services

Employment Type: Full Time

Location: Penrith

About Us

Build something exceptional, with us…

Our ambition is clear and openly bold.

Armstrong Watson is on a journey to more than double our turnover by 2030, through disciplined organic growth, the attraction of outstanding talent, and the selective acquisition of like‑minded firms.

But growth alone is not the goal. Reputation is. And reputation is earned, not inherited.

Our strategic intent is simple to say and hard to deliver: to become the most respected adviser to privately owned businesses in the North and the UK. The firm business owners talk about. The firm lawyers and bankers recommend without hesitation.

To achieve this, we are building the best Accounting and Financial Advisory firm to deal with, not just in the North, but across the UK. Exceptional service, deep expertise, trusted relationships, and absolute reliability define everything we do. These are not slogans; they are standards we hold ourselves to every day.

At our core, we exist for one reason,
to help our clients achieve prosperity, a secure future, and peace of mind.

This strategy sets the direction. Our people, our values‑led culture, and our standards will deliver it.

We are looking for people who want more than the next job. People who care deeply about:

• Standards and professionalism
• Doing work they are proud to put their name to
• Building long‑term client relationships
• Being part of a firm with real momentum and intent

If you want to grow with a business that is ambitious, values‑driven, and serious about excellence, Armstrong Watson offers opportunity and expectation in equal measure.

What you will find here:

• A firm with clear direction and momentum
• Clients who value advice and relationships
• Colleagues who care about doing things properly
• A culture built on Passion, Trust, Humanity and Honesty
• Genuine opportunity to shape your career as the firm grows

This is our moment, and our vision is clear, to build something genuinely remarkable.

Are you a Chartered Qualified (ICAS, ACA or ACCA) Accounting Professional looking to take the next step in your career?

We are seeking an ambitious and technically skilled Business Services Manager to join our dynamic team based in Penrith. This is a fantastic opportunity for those eager to develop and progress to a Senior Manager position.

As a Business Services Manager, you will be responsible for managing a diverse portfolio of clients, ranging from basic to large and complex assignments. Your main goal will be to ensure that our clients receive exceptional service whilst also focusing on team collaboration, performance and engagement.

The main elements of this role will include:

• Taking ownership for a portfolio of basic / large / complex Business Services clients
• Being responsible for the completion and submission of financial statements, business taxation and personal taxation for all clients within your portfolio by the required deadlines
• Overseeing and providing technical support to Business Services Assistants and Seniors. You will also be responsible for completing line management duties (1-1s, Annual and Quarterly Goal Setting Meetings, Student Review Meetings etc)
• Resolving more complex queries relating to assignments and liaising directly with our clients
• Reviewing assignments which have been prepared by Business Services Assistants and Seniors to ensure they comply with our requirements and are ready for client review
• Attending and contributing to client meetings as required by the Business Services Partner
• Forming good and professional relationships with clients, creating an environment whereby clients feel happy to refer their contacts to Armstrong Watson
• Building your own network of professional contacts, which will hopefully result in generating new business

Please note that we will be accepting candidates from agency suppliers in connection with this vacancy.

In order to fulfil the responsibilities of the position, we would like candidates to be / have:

• A Full UK Driving Licence
• Either ICAS, ACA or ACCA qualified
• Experience of working in an accounting capacity at an…