Seasonal Catering Team Member – Lights of Lowther Ltd

Lowther Castle & Gardens

Lowther Castle & Gardens is recruiting friendly, reliable and enthusiastic short-term contract staff to support the catering outlets for Lights of Lowther, our festive Christmas light trail through the castle ruin & gardens. These roles will help deliver a safe, welcoming and memorable evening experience for visitors of all ages.

• Contract type: Short-term seasonal contract
• Event: Lights of Lowther evening event
• Location: Lowther Castle & Gardens, Lowther, Penrith
• Working pattern: Mostly evening shifts, including Fridays, Saturdays, Sundays and additional dates in the run-up to Christmas and between Christmas and New Year
• Hours: Up to 24 hours per week
• Example of a shift:30pm – 9.30pm
• Start date: 10th November 2026
• End date: 30th December 2026

• Welcome visitors warmly and provide clear, helpful information when asked.
• To work across the various catering outlets including the café, canopy, pop up hot dog stand, summerhouse and marshmallow fire pit.
• Serve customers in a friendly manner even during busy periods.
• Some areas will be outside so a flexible approach is needed and the ability to work outside during the Winter weather.
• Work cooperatively with colleagues across visitor welcome, catering, retail, parking, security and event operations.
• Help maintain a clean, tidy and professional event environment.
• Carry out any other reasonable duties needed to support successful delivery of the event.

• Friendly, approachable and confident speaking with members of the public.
• Reliable, punctual and able to work agreed shifts, including evenings and weekends.
• Calm and practical under pressure, with a positive attitude during busy periods.
• Able to follow instructions, procedures and health and safety guidance.
• Comfortable working outdoors in winter conditions and after dark (this would not be every shift.)
• A good team player who is willing to help wherever needed.
• Previous experience in visitor attractions, events, retail, hospitality, stewarding or customer service is helpful but not essential.

• Availability to work evening shifts during the event period.
• Ability to stand for extended periods during shifts.
• Ability to work outdoors in Winter weather when required.
  
  A commitment to excellent customer service and visitor safety.
• Right to work in the UK.

• The opportunity to be part of a major festive event in a unique historic setting.
• A friendly and supportive team environment.
• An attractive hourly rate of pay – £18 per hour after 5pm. £12.71 before 5pm.
• Free drinks while on shift.
• 50% off all food.
• Varied evening work during the Christmas season.
• 20% off in the Lowther shop.
• Free parking.
• Uniform & waterproofs if needed.