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Branch Customer Experience Specialist

Job in Penrith, Cumbria County, CA11, England, UK
Listing for: HSBC Holdings plc
Full Time position
Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

HSBC Holdings plc in Penrith, United Kingdom, is seeking a branch-based customer service role. You will be the first point of contact for HSBC customers, delivering high-quality, personalised, friendly and efficient service while pro-actively addressing simple needs and guiding customers to use direct channels where appropriate.

You will focus on service excellence, protecting the bank, promoting multi-channel engagement, and supporting the branch by identifying opportunities to better serve

We are looking to fill the Branch Customer Experience Specialist position at HSBC Holdings plc in Penrith, England, United Kingdom.

This role, Branch Customer Experience Specialist at HSBC Holdings plc, could be your next career step.

Are you ready to take on the Branch Customer Experience Specialist role at HSBC Holdings plc?

We would love to welcome a new Branch Customer Experience Specialist to our organisation in Penrith, England, United Kingdom.

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