HR Administrator​/Duty Manager Lake District Hotels Lake District Hotels

HR Administrator / Duty Manager – The Inn on the Lake

We have an exciting opportunity for a hands-on, organised and motivated individual to join our team at the Inn on the Lake in a dual role as HR Administrator / Duty Manager.

This is a varied role, combining part-time HR administration duties with part-time Duty Manager responsibilities. The successful candidate will work closely with the General Manager, Deputy Manager and Heads of Department to support both the day-to-day running of the hotel and the HR administration for the team.

The ideal candidate will have previous experience in hospitality, strong administrative skills and a good understanding of hotel operations. Previous HR administrative experience would be advantageous. They will be positive, proactive, efficient and highly organised, with excellent attention to detail and the ability to prioritise their workload in a fast-paced and confidential environment.

7.00am to 3.30pm, 5 days per week

• Maintaining employee records including attendance, annual leave, absence, starters, leavers and changes to personal details, both manually and electronically
• Supporting recruitment, including advertising roles, screening applications and assisting managers with the interview and selection process
• Managing onboarding administration, including offer letters, contracts, references and new starter paperwork
• Supporting induction and training administration, including Flow training
• Assisting with payroll administration and ensuring supporting documents are accurate and maintained
• Supporting the General Manager and Heads of Department with HR processes, including absence, performance, disciplinary and grievance administration
• Being a point of contact for general HR queries where required
• Promoting a positive culture and supporting employee engagement

• Supporting the General Manager and Deputy Manager with the day-to-day running of the hotel
• Maintaining exceptional levels of customer service and helping to create a great guest experience
• Assisting across departments where required, with a particular focus on food and beverage operations
• Supporting, training and developing team members
• Encouraging the team to maximise sales and revenue opportunities
• Ensuring good communication and working relationships across all departments
• Complying with hotel security, fire regulations, food safety and health and safety legislation
• Dealing with guest queries or issues in a professional and positive manner