Phlebotomist

Job Description

• The Patient Services Representative I represents the face of the company to patients who come in as part of their health routine or for insights into important health decisions.
• The representative draws quality blood samples from patients and prepares specimens for lab testing while following established practices and procedures.
• This role has direct patient contact, creating an atmosphere of trust and confidence while explaining procedures and drawing blood in a skillful, safe, and accurate manner.
• The representative demonstrates leadership behaviors with a focus on process excellence and sensitivity to confidentiality and accuracy of patient information.
• Under the direction of the area supervisor, this role performs daily activities accurately and on time.
• It maintains a safe and professional environment, performs forensic and clinical specimen collection and processing duties, maintains required records and documentation, and promotes a positive image to patients, clients, employees, and the public.

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills including pediatric and geriatric.
• Flexible and available based on staffing needs including weekends, holidays, on-call, and overtime.

• Minimum of 6 months experience required.
• One or more years of phlebotomy experience preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboard and data entry experience required.

• Perform daily activities accurately and on time under the direction of the supervisor.
• Maintain a safe and professional environment.
• Perform clinical and forensic specimen collection and processing following established procedures.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients and clients.

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.