Locals Technical Writer

Job Description:

Technical Writer

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA.

We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers. Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure.

• Job Title:
  
  Technical Writer
• Location:
  
  Pensacola, FL (Locals and Nearby Only)
• Duration: 6 months

To produce technical documentation for IT Operations, including system and swim lane diagrams, support and troubleshooting procedures as well as disaster recovery instructions and other relevant documents.

• 3+ years’ experience as a technical writer.
• Technical writer with broad range of IT projects including network management and performance monitoring, application/infrastructure development.
• Skilled at writing clear procedures and giving documents a task-oriented focus.
• Work with internal teams to obtain an in-depth understand of the systems and documentation requirements.
• Provide technical writing services to the infrastructure groups to enhance Standard Operating Procedures (SOP), and document other internal processes.
• Assist in development of training materials for target user groups of client’s System Management products and processes.
• Assist in establishing process and procedures to assess and report active monitoring in their production and other targeted environments.
• Develop and enhance technical documentation in support of client’s infrastructure teams.
• Develop technical training documentation for utilizing new Systems Management software products, processes and procedures.
• Work with technical and operations team to document monitoring processes.
• Analyzed existing and potential content, focusing on resuse and single-sourcing opportunities.
• Create and maintain the information architecture and standardization.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Write easy to understand user interface text, on line help, procedures and operational guides.

• Proven working experience in technical writing, software and operational documentation.
• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Excellent written skills in English.
• Communications skills, ability to work with others clarifying and defining ideas.
• Software expertise with MS Word, Word Perfect, Excel, Office, PowerPoint, Visio Adobe Acrobat, and SharePoint.
• Basic familiarity with the SDLC and software development; computer operations; and project management.
• University degree in Computer Science, Engineering or equivalent preferred.

Green Cards or US Citizens only
. We are an equal opportunities employer and welcome applications from all qualified candidates.