IT Operations Support Business Analyst

Information Technology Operations Support Business Analyst

Location:

Pensacola, Florida – 100% ON SITE

This role provides research support administration for a federal government customer. The analyst assists with procurement, technical compliance reviews, device management, and documentation to support command operations.

• Prepare documentation for procurement of hardware, software, licensing, and supplies.
• Support NMOTC COR with technical compliance reviews and application governance compliance.
• Maintain logistic compliance policies for procurement packages and application development governance.
• Utilize corporate systems to analyze data and validate technical configurations before acceptance by government personnel.
• Communicate with command financial and logistical personnel regarding procurements and receipt of products.
• Manage 40 command communication devices, including smart phones and cell phones, providing troubleshooting and account setup.
• Maintain 74 multi‑functional devices for print/scan/fax services across the enterprise.
• Oversee internet commercial wireless accounts for command services and resolve vendor issues.
• Support training, safety, facilities, and general office functions.
• Apply hardware and software technical standards, configurations, and requirements.
• Develop standard operating procedures and provide written documentation for procurement and technical services.
• Utilize Word, Adobe, and Excel daily for documentation and communication.
• Maintain effective written and verbal communication with all departments.
• Other duties as assigned.

High School Diploma

• Strong technical writing skills for procurement documentation.
• Daily use of MS Word, Adobe, and MS Excel.
• Knowledge of DoD, DHA, and SECNAV information technology compliance standards.
• Understanding of DoD/DON/DHA/BUMED/NMOTC policies and procurement standards.
• Project management experience with multiple timelines and meeting deadlines.

• U.S. Citizen.
• Active SECRET clearance required.

Employee benefits include competitive salaries, 401K plan with match, medical, dental, disability, and life insurance coverage, tuition reimbursement, paid time off, and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We do not discriminate on the basis of any protected class. If you need an accommodation during the application process, please request it.

“EOE, including Disability/Vets”

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