Bankruptcy Accounts Specialist

Bankruptcy Accounts Specialist - Pensacola, FL

Hybrid
: onsite 2 days a week, remote otherwise

Shift
: 9:00 a.m. – 5:30 p.m. CST, Mon‑Fri

Pay Rate
:
Open to C2C and W2 options

Position Type
:
Multiyear contract

Maximize recovery of bankrupt accounts through negotiation, reaffirmation, legal proceedings, fraud detection and collection efforts.

Serve as liaison for OGC and outside legal counsel on bankruptcy litigation or adversary complaints.

Provide specialized servicing of charged‑off mortgage loans.

Serve as subject matter expert regarding section functions, systems, policies, and procedures.

• Analyze accounts included in bankruptcy for potential abuse and/or fraud to determine if litigation is warranted to protect client interest and reduce financial loss.
• Monitor attorneys assigned to accounts to determine status of litigation; advise attorneys of any legal issues and their impact on client.
• Process and distribute time‑sensitive legal documents, notification of suits against client, cease and desist for filer and non‑filer, and third‑party communications to ensure compliance with bankruptcy laws to minimize risk of litigation.
• Review bankruptcy docket report and analyze accompanying schedules with emphasis on Statement of Intent for Chapter 7, and Plan information for Chapter 13 to determine impact on client.
• Communicate with attorneys and trustees, members, agents, title companies, and various third‑party and internal/external groups regarding bankruptcy.
• Negotiate attorney fees and recommend approval to Supervisor.
• Analyze Chapter 7, 11 and 13 bankruptcy filings to determine potential for asset recovery.
• Initiate appropriate course of action for asset recovery based on collateral, cross‑collateral potential, and non‑filing parties in accordance with State repossession laws.
• Represent or retain outside legal counsel to represent client at court proceedings.
• Manage legal notifications (e.g., mechanic's liens, adversary complaints, lift of stay, motions to avoid lien, motions to value, judgment liens, and plan confirmation, etc.) and determine appropriate course of action.
• Negotiate short sale request, settlement, and reaffirmation based on bankruptcy disposition; process charged‑off bankruptcy impaired equity loans; facilitate proof of claims and review motions.
• Monitor bankruptcy progression for adherence of repayment and update client systems to ensure accurate reporting.
• Pursue fraud cases through the court system for non‑discharge and objections to discharge.
• Evaluate bankruptcy cases and determine collateral market values; file proof of claim with appropriate court on all asset cases.
• Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and policies and procedures.
• Assist with reviewing escalated member issues and determine appropriate course of action to resolve issues.
• Perform other duties as assigned.

• Working knowledge of applicable federal and state laws, rules and regulations.
• Experience in financial counseling, negotiating, and explaining decisions to members.
• Experience in financial transaction/processing related responsibilities.
• Ability to work independently and in a team environment.
• Experience working with all levels of staff, management, stakeholders, vendors.
• Experience interacting with attorneys, courts, or trustees.
• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies.
• Ability to maintain confidentiality and demonstrate integrity.
• Effective skill exercising initiative and using good judgment to make sound decisions.
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.
• Effective member/customer service skills.
• Effective skill interacting tactfully and effectively in difficult situations.
• Effective research, analytical, and problem solving skills.
• Effective skill building effective relationships through rapport, trust, diplomacy and tact.
• Effective skill assimilating information, analyzing facts, and…