Facilities Manager, US Operations

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme's Facilities Manager, US Operations is responsible for inspecting each shop once a year within the Division assigned and is responsible for managing the vendors who maintain and repair mechanical, electrical, plumbing, HVAC systems and other building operations to ensure optimal operating results. The successful candidate will oversee the Division’s facility operations, manage staff, manage vendors, manage asset moves and manage janitorial duties, all while remaining in compliance with local, state and federal regulations.

• Divisional capital forecasting, management, and execution of plan under direction of the Facilities Director
• Divisional R&M forecasting, management, and execution of plan
• Once a year site visit conducted at each shop in Division
• Oversee building projects, maintenance and repair of all restaurant systems, assets and site improvements, including building, parking areas, HVAC, mechanical, electrical, plumbing, utilities and infrastructure systems
• Implement and monitor proactive preventative maintenance programs for each facility. Monitor improvements to energy efficiency, HVAC, life safety, equipment, grease traps, landscaping, etc.
• Interaction with city municipalities, inspectors, and code compliance as needed
• Continually source and re-qualify suppliers. Perform routine assessment of vendor performance, pricing, on-time delivery, specifications, quality of product, workmanship, responsiveness, and issue resolution for the restaurants and other company assets.
• Oversees and supervises existing outside venders as needed
• Executes equipment audits and record‑taking policies
• Ensure compliance with all safety and security protocols
• Works in conjunction with Facilities Administrator to manage the Corrigo Database to ensure new or newly acquired shops are added into database
• Speaks with local vendors or shops regarding make, model, serial number, and equipment status as needed
• Works in conjunction with the Facilities Administrator to inputs all new assets in database, retire old assets including make, model, and serial number plus date of install in Corrigo
• Establish FAR review dates for shops
• Monitors daily, weekly and monthly performance reports
• Works directly with the Corrigo support team
• Other assigned duties as needed
• Respond to calls on a 24‑7 basis to promptly resolve urgent needs of facilities at existing locations

• Bachelor’s Degree in Business Administration or related discipline
• 3+ years’ experience in facilities management position
• Understanding of construction and facilities
• Ability to travel within designated division up to 50% of time
• Strong understanding of commercial building control systems
• Able to read and understand complex MEP and CD draw sets
• Working knowledge of electrical, mechanical, plumbing and HVAC systems
• Demonstrated leadership skills
• Impeccable verbal and written communication skills
• Excellent project management skills
• Any equivalent combination of education and experience
• Strong verbal and written communication and presentation skills.
• Excellent organizational and time management skills. Effectively manages multiple priorities and workflow.
• Ability to influence others and interact with all levels of the organization.
• Organized and attention-to-detail approach, including strong analytical and tactical execution.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Comfortable working in a fast paced, high energy environment with an aptitude for working independently
• Great attention to detail
• Ability to work under pressure in a demanding environment

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and “dream” days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

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