Assistant Community Manager - Pensacola, FL

Assistant Community Manager - Pensacola, FL

Madison Shores is seeking an Assistant Community Manager responsible for supporting the leadership of community leasing processes and operations, motivating staff to provide exceptional service, and maintaining a high level of resident satisfaction. The Assistant Community Manager may assume leadership of the community in the absence of the Community Manager.

• Assist the Community Manager with oversight of the leasing team and training.
• Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary.
• Post rental collections, make bank deposits, and oversee the administration of accounting functions for the community.
• Meet regularly with Community Manager and Regional Manager to discuss community performance.
• Conduct a monthly market survey and recommend pricing changes.
• Maintain and update resident lease files and computer records for the community, including generation of reports.
• Process notices to vacate and manage delinquency/file evictions as necessary and all related collections activities.
• Field resident concerns and coordinate resolution with the Community Manager or other member of the leadership team.
• Perform administrative duties as assigned by the Community Manager.

• BA/BS preferred but not required; relevant experience will be considered.
• 1+ years of experience in a property management role preferred.
• Previous leasing experience preferred.
• Previous experience in bookkeeping or collections a plus.
• Strong interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible.
• Strong time management skills and ability to multi-task.
• Ability to provide exceptional customer service.
• Clear oral and written communication; ability to understand directives both orally and in writing.
• Professional image; resourceful and well-organized.

Full-time

40 per week

• 401(k) with company match
• Health, dental and vision insurance
• Health savings account
• Flexible spending accounts
• Dependent Care flexible spending account
• Company paid Short term disability
• Company paid basic life insurance
• Paid parental leave
• Employee Referral program
• Employee discount
• Paid time off
• Mental Health Support - EAP

• 8 hour shift
• Monday to Friday
• Weekends as needed