Volunteer Coordinator

Join to apply for the Volunteer Coordinator role at WATERFRONT RESCUE MISSION
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The Full‑Time Volunteer Coordinator at Waterfront Rescue Mission plays a vital role in overseeing and coordinating the engagement of volunteers to support our organization’s mission. The Coordinator will recruit, train, and manage volunteers, ensuring they have a rewarding and impactful experience while contributing to the success of our programs and services. The role covers volunteers at the Pensacola and Mobile Missions and the seven thrift stores operated by Waterfront.

• Exemplify and model Christian behaviors and values, and possess high ethics, honesty, and character.
• Bachelor's degree in a relevant field or equivalent work experience.
• Previous experience in volunteer coordination, community engagement, or related roles within a non‑profit organization preferred.
• Excellent interpersonal and communication skills to interact with diverse groups of volunteers, staff, and community partners.
• Strong organizational abilities, attention to detail, and the ability to manage multiple tasks effectively.
• Demonstrated leadership skills and the ability to motivate and inspire volunteers; proficiency in using computer applications and databases for volunteer management.
• Passionate about serving the community and working with individuals experiencing homelessness or poverty.
• Flexible schedule, as some evening and weekend work may be required.

• Volunteer Recruitment – Develop and implement strategies for attracting and recruiting a diverse pool of volunteers through outreach efforts, community partnerships, social media, and other relevant channels.
• Volunteer Onboarding and Training – Conduct thorough orientation and training sessions for new volunteers to familiarize them with the organization’s mission, values, policies, and specific roles.
• Volunteer Placement – Match volunteers’ skills, interests, and availability with appropriate opportunities within the organization, ensuring a mutually beneficial experience.
• Volunteer Communication – Maintain regular communication with volunteers to provide updates, express gratitude, and address any concerns or questions.
• Volunteer Scheduling – Create and manage volunteer schedules for various programs, events, and initiatives, ensuring adequate coverage.
• Performance Monitoring – Track and evaluate volunteer performance and impact, providing feedback and recognition.
• Database Management – Maintain accurate and up‑to‑date volunteer records, ensuring confidentiality and compliance with data protection regulations.
• Volunteer Appreciation – Plan and execute recognition events and appreciation initiatives to acknowledge volunteers’ contributions.
• Collaboration with Program Managers – Work with program managers to identify volunteer needs and ensure effective integration into program activities.
• Safety and Compliance – Develop and implement safety protocols for volunteers, ensuring compliance with health and safety guidelines.
• Continuous Improvement – Regularly assess the volunteer program’s effectiveness, identify areas for improvement, and implement necessary changes.

The physical demands described here represent the essential functions of this job. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, and depth perception. The employee is regularly required to talk or hear, manipulate office equipment, sit frequently, stand occasionally for long periods, and frequently sit.

The work environment is fast‑paced, multi‑challenging, high energy, and requires the ability to work with many others throughout the day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Associate

Full‑time

Administrative

Non‑profit Organizations