Leasing Consultant

Overview

Join to apply for the Leasing Consultant role at TRG Management Company
. TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We’re actively seeking a Leasing Consultant in Pensacola, FL.

This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the state of the property and make arrangements for essential maintenance.
• Compile a list of available rental units.
• Identify potential prospects.
• From start to finish, manage the leasing/renewal process.
• Provide exceptional customer service and build strong working connections with residents.
• Answer incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company’s policies and Fair Housing regulations.
• Process applications for approvals and update the availability report (e.g., credit checks, rental history). Submit completed applications for approval to the Community Manager and follow up with the candidate to provide status.
• Ascertain that the apartment is ready for move-in on the scheduled date.
• Follow up with prospects who did not close and try to close the business; if unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitor local market trends and update property comparables to keep an eye on what competitors are doing.

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, Conventional or HUD properties, or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• Strong customer service orientation and presenting abilities.
• Working knowledge of MS Office Suite (Word, Excel, PowerPoint).
• Experience as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• One-site experience is a plus.

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• Employer-paid life and disability insurance (100 percent).
• Employer Matching 401k.
• Employee engagement and wellness programs.
• Company-paid vacation, sick, personal, and holiday time.
• Opportunities for professional development and tuition reimbursement.

TRG Management Company is an Equal Opportunity Employer. We are a Drug-Free Workplace.