Retail Supervisor

Overview

The Retail Supervisor-Events is responsible for the effective, efficient and quality execution of events in a designated location. They audit, train, and coach Event Specialists on proper team compliance to represent the CROSSMARK Events team.

Pay rate: $43,888.00/yearly

• Recruit, supervise and motivate employees, developing them to deliver on client expectations.
• Train Event Specialists on company processes, policies, procedures and position responsibilities.
• Ensure quality execution by conducting audits and work‑withs of Event Specialists while maintaining Food Safety practices.
• Communicate with store management about upcoming events and the execution of past events.
• Act as the point of contact for all events being conducted in the store and assist Event Specialists with event kits, materials and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure on‑date execution.
• Reschedule events as needed to maximize on‑date, on‑weekend and total execution results.
• Share competitive knowledge and best practices with the team.
• Communicate effectively and maintain a strong working relationship with field support, recruiting and client services.
• Maintain a clean, neat and orderly demo kitchen and inspect company equipment regularly for proper maintenance.

Education/

Experience:

Associate Degree and/or Technical Diploma or one to two years of related experience and/or training; or an equivalent combination.

Computer

Skills:

Ability to use company‑provided computer and mobile device applications and internal systems; proficiency in MS Office.

Certificates, Licenses, Registrations: Valid driver’s license required;
National Registry of Food and Safety certification required within 30 days of employment if not already certified; local Food Handlers permit if required.

Supervisory Responsibilities: Direct supervisory responsibilities with approximately 10–50 employees.

Work Environment: Retail store environment; local travel may be required.

Physical Demands: Regular standing, walking, reaching, lifting up to 25 lbs (occasionally up to 50 lbs), pushing/pulling demonstration carts, preparing foods and beverages using required appliances, and handling cleaning supplies.

Language

Skills:

English required; bilingual skills may be needed based on business necessity.

Product Connections is part of the Acosta Group, a collective of trusted retail, marketing and food service agencies reimagining how people connect with brands at every shopping moment. We specialize in digital and traditional retail events, experiential marketing, sponsorship activation and omnichannel shopper marketing, aiming to deliver brand solutions that connect products to the right target at the right time.

Acosta Group is an equal‑opportunity employer and will provide reasonable accommodations for applicants with disabilities. If an accommodation is needed, please contact  and include "Applicant Accommodation" in the subject line. All job applicants are eligible for E‑Verify. By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Job Category:
Retail
Position Type:
Full‑time
Business Unit:
Marketing
Salary Range: $43,888.00 - $43,888.00
Company:
Crossmark Inc.
Req