Merchandising Team Manager

Merchandising Team Manager – Belk

The Merchandising Team Manager is responsible for managing all customer-facing store merchandising, including placement of receipts, visual presentation, floor sets, and omni‑experience initiatives to drive store profitability. The position is exempt and reports to the Store Manager.

Overview

The Merchandising Team Manager leads a team of associates in the strategic execution of store operations, merchandising and facilities activities to deliver a positive customer experience and drive store sales, key metrics and profitability. This role leads cross‑functional collaboration across operations, visual merchandising and selling teams to ensure store presentations are elevated and maintained, with products placed, priced and signed accurately.

The Merchandising Team Manager oversees inbound and outbound deliveries, supply replenishment, inventory management and store fulfillment support. This is an exempt position with monthly bonus eligibility.

What You Will Do

• Demonstrate a high level of ownership, accountability and initiative in achieving store objectives and driving key metric accomplishment.
• Lead the team in back‑of‑house operations, including receiving and processing inbound deliveries, readying product for the sales floor, processing damages, preparing and completing outbound shipments, and supporting store fulfillment. Coordinate organization and maintenance of equipment, devices, communication boards, supplies, signage, fixtures and other tools to promote efficiency and maximise productivity.
• Direct and support the team with front‑of‑house operations, including product placement, floor sets, stock and supply replenishment, facilities maintenance, pricing activities, promotional sets, audits and customer service to enhance the customer experience.
• Collaborate with selling and visual teams to support overall management and maintenance of merchandise presentations and customer shopping environment, ensuring alignment with visual merchandising directives, planograms, cleanliness and company standards.
• Participate in weekly leadership workload planning meetings to ensure all merchandising and operations tasks are prepped, planned and scheduled, while ensuring execution aligns with company priorities, directives and processes. Utilise company systems, planning tools and reporting to determine forecasted receipts and required labour hours.
• Build comprehensive team knowledge of merchandising, operations and omni processes and procedures, ensuring associates are trained to execute consistently, efficiently and effectively. Model behaviours that foster a culture of excellence, teamwork and a strong drive for results.
• Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations and embracing opportunities to continuously teach and develop.
• Drive team retention and engagement by recognising individual contributions, celebrating store achievements and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and part of a sense of belonging.
• Support filling open positions in a timely manner through recruitment, interviewing and facilitating team career development conversations to ensure a ready‑now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
• Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines and security protocols.

Skills and Abilities

• Ability to successfully apply analytics, experience and judgement to make timely and effective business, people and profitability decisions.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to develop others through mentorship, effective communication and side‑by‑side coaching.
• Self‑directed and able to work with minimal supervision in a deadline‑driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows‑based operating systems.
• 3+ years of experience in visual merchandising or retail management.
• Available to work a flexible schedule based on business needs, including nights, weekends and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry and move at least 50 lbs.
• Ability to push/pull receiving equipment weighing up to 500 lbs.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Marketing and Sales

Industry: Retail

Location:

Pensacola, FL

Salary: $43,400.00–$62,000.00

Posted 1 month ago