Store Supervisor

Join to apply for the Store Supervisor role at The Honey Baked Ham Company, LLC

After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers across 425+ retail locations nationwide. We are the home of The World's Best Ham and pride ourselves on our people. We’re a high‑performance team committed to authenticity and living our values in full view of the communities we serve. We’re looking for a Store Supervisor to join our team.

This is a full‑time, benefits‑eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM, closed on Sundays.

• Manage store operations as assigned by the Manager and assume all operational control in the Manager’s absence.
• Assist in hiring, training, and development of all associates; ensure expectations for each position are met.
• Work and train in all front‑ and back‑of‑house positions.
• Perform various administrative functions such as banking and scheduling.
• Coach associates using established processes and tools, including Huddles, Observation Checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage and monitor labor, adjusting staffing based on business demands.
• Monitor production and sales efficiencies, including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed and equipment is used correctly; monitor stocking and clean‑up duties.
• Maintain FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints, aiming for 100% customer satisfaction per Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and catering processes.
• Lead merchandising transitions from one promotion to another, ensuring proper holiday and non‑holiday set‑up.

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• 2 years of restaurant or service‑industry experience (desirable); prior supervisory experience recommended.
• Understanding of production‑facility operations (equivalent to 1‑2 years’ work experience).
• Valid driver’s license and reliable transportation to assist with catering orders/deliveries.

• Competitive pay.
• Fun and casual environment.
• Flexible hours.
• Opportunity to grow your career with a premier brand.
• Benefits for full‑time Store Supervisors: medical, dental, and vision insurance options; life insurance; short‑ and long‑term disability coverage; paid time off; 401(k); annual bonus opportunities; tuition assistance;
  Employee Assistance Program; and associate discounts.

Physical dexterity and mobility are required to perform the demands of this job, which may include working with a hot torch. Tasks include bending, stooping, standing for long periods, twisting, and lifting products and supplies up to 65 lbs.

We’re proud of our company and are an equal‑opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity, or expression, or any other protected class under applicable federal, state or local law. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable laws.

The Company also prohibits harassment of applicants and employees based on these protected categories.