Store Associate
Listed on 2026-01-16
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Store Associate – Pensacola, FL
Base pay: $15(lp;hr - $15.00/hr
Job DescriptionThis PART‑TIME position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while maintaining the high quality and visual standards of the products and store.
They are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.
The individual selected for this role will be expected to work at Store #725246, located at 5117 N. Davis Hwy, Pensacola, FL 32503.
Job duties involve contact with customers, which may include minors; access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. The company therefore requires a criminal background review to protect its operations and the safety of customers, staff, employees, vendors, contractors, and the general public.
Responsibilities- Ensure high levels of customer satisfaction through excellent sales service.
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
- Build productive trust relationships with wholesale and retail customers.
- Process sales transactions accurately in accordance with policies and procedures.
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
- Maintain precise work‑order files and records.
- Pull appropriate products from the sales floor or warehouse.
- Tint and mix products, as needed, to customer specifications.
- Stock shelves and set up displays.
- Clean store equipment.
- Load and unload delivery trucks.
- Assist in making deliveries, as needed.
- Maintain in‑stock and presentable condition of assigned areas.
- Remain knowledgeable on products offered and discuss available options.
- Comply with inventory control procedures.
- Suggest ways to improve sales.
- Must be at least eighteen (18) years of age.
- Must be legally authorized to work in the United States without requiring sponsorship for employment work visa status now or in the future.
- Must have a valid, unrestricted driver’s license.
- Must be able, with or without a reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without a reasonable accommodation.
- Have at least a high school diploma or GED.
- Have at least one (1) year of experience working in a delivery, retail, or customer service position.
- Have previous experience selling paint and paint‑(game related products).
- Have previous experience operating tinting and mixing equipment vergel.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion vocalist sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of protected veterans.
Please be aware that Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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