Retail Trainee

Job Details:

Job Location:

Olive Road - Pensacola, FL 32514, Position Type:
Temporary, Education Level: Not Specified, Salary Range: $15.50 - $15.50 Hourly,

Job Shift: Open Availability Sun-Sat 8:00am-8:30pm,

TITLE:

Retail Trainee DATE WRITTEN: 04/2025

DEPARTMENT:
Donated Goods SUPERVISED BY:
Store Manager. Asst. Mgr. STATUS:
Non-exempt, Temporary

Mission Contribution:
Supports the mission of Goodwill Gulf Coast by assisting across retail operations, contributing to effective donation intake, merchandise preparation, and customer service.

Function:
This temporary position is designed to train and support individuals in all core areas of retail store operations including donation intake, sales floor maintenance, and merchandise processing.

• Ensures World Class donor and customer service, greeting customers within 10 seconds and providing friendly service and information.
• Assists with unloading donations from the donors’ vehicle and takes in donations left outside of store.
• Keep an accurate count of donations.
• Sorting donations into designated equipment.
• Loading large purchases for customers.
• Sort and price merchandise, separating sellable from unsellable items, and preparing items for display.
• Clean, hang, and rotate merchandise on the sales floor, ensuring a neat and organized presentation.
• Monitor and maintain cleanliness and organization of the dressing rooms and sales floor throughout the day.
• Support customers with questions, including assisting with free medical equipment forms and stocking as needed.
• Ensures a clean and empty work station at the end of each shift.
• Ensures the image of the exterior and interior of the donation area are maintained to Goodwill’s standards.
• Keeps aisles free from debris in the production area.
• Maintains adherence to all company policies and procedures.
• Other duties as assigned.

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

• Must be able to interact cordially and productively with a variety of people.
• Must be able to market Goodwill and explain the mission to the general public.
• Must be able to take initiative and work well with little supervision.
• Must be able to work a flexible schedule including nights and weekends.
• Must be able to distinguish between better name brand merchandise.

• High School diploma or GED preferred, but not required.
• Prior work experience in the service industry preferred.

• Ability to engage in frequent bending, stretching and stooping.
• Ability to engage in prolonged standing, walking and twisting.
• Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.
• Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
• Ability to use fingers, hands and wrists, repetitively.

Working Conditions:

• Frequent physical exertion; exposure to unfit donated goods.

• Customer Service
• Safety/Accident Prevention
• Speed and quality of processing
• Cleanliness & Organization

Positions are filled based on the order in which complete applications are received and your availability to work the required shifts. Early submission of a complete application and flexible availability increase your chances of being selected.

• Duration:
  Temporary positions for up to 90 days
• Path to Permanent Employment:
  These roles are intended to become regular positions after 90 days. Conversion is expected as long as work performance, work ethic, and cultural fit meet expectations.