Sales & Marketing Support Specialist

TEL Staffing is seeking a Sales & Marketing Support Specialist to work full-time in Pensacola FL.

The Sales & Marketing Support Specialist plays a key role in supporting our company’s sales growth and business development initiatives by maintaining accurate customer & prospect data, managing Hub Spot activities, coordinating new customer onboarding, and developing targeted prospect lists. This position supports the Director of Sales and the sales team by tracking pipeline activity, coordinating proposals and follow-ups, identifying cross-selling opportunities, as well as preparing reports to monitor sales performance.

Additionally, this role will assist with marketing campaigns, social media management, and the development of sales & marketing materials, in order to strengthen the brand’s presence, as well as support our customer acquisition and retention initiatives.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable using technology & data in order to improve our efficiency, support overall accountability, and contribute to the company’s continued growth.

• Enter all new customers into company’s operating software and ensure all required account information is complete and accurate
• Coordinate with sales, customer service, & operations in order to facilitate a smooth & timely customer onboarding process
• Verify account information and/or resolve discrepancies and/or missing information as needed

• Maintain accurate & up-to-date prospects, contacts, company’s, and sales opportunities records in Hub Spot
• Create & maintain contact lists, email sequences, and support lead‑nurturing workflows & sales activity records
• Monitor data quality, identify duplicate records & incomplete information, and/or resolve discrepancies promptly
• Ensure sales opportunities include appropriate pipeline stages, next steps, follow‑up dates, and documented activities
• Support the consistent use of Hub Spot processes & procedures across the sales team

• Research target industries & identify potential commercial customers who are aligned with company’s service offerings & growth objectives
• Develop targeted prospect lists & identify key decision‑makers, relevant contacts and business contact information
• Research competitors, industry trends, & market opportunities to support sales strategies and identify potential areas for growth
• Maintain organized records of prospect sources, research findings, and outreach activities to support effective prospecting & follow‑up

• Assist with planning, creating, scheduling, & publishing social media content and weekly company announcements on TVs
• Support email marketing campaigns, promotional initiatives, and other marketing activities
• Ensure marketing materials accurately represent company’s services, brand standards, & professional image
• Monitor campaign engagement & results, and assist with identifying opportunities for improvement
• Provide ownership including email tracking for the company newsletter
• Maintain the marketing email list including reporting and performing routine maintenance

• Monitor sales pipeline activity and track leads, opportunities, proposals, & outstanding follow‑ups in Hub Spot
• Identify overdue follow‑ups, inactive opportunities, incomplete sales records, & data discrepancies, and communicate findings to the Director of Sales and/or appropriate team members
• Prepare recurring sales reports, pipeline updates, dashboards, meeting materials, & action‑item summaries in order to monitor lead generation, prospecting activity, pipeline status, proposals, new customers, & overall sales activity
• Assist with…