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Utility Service Technician Trainee - Region West

Job in Pensacola, Escambia County, Florida, 32573, USA
Listing for: Emerald Coast Utilities Authority
Apprenticeship/Internship position
Listed on 2026-10-17
Job specializations:
  • Trades / Skilled Labor
    Utility Technician, Maintenance Worker, HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 40000 - 48000 USD Yearly USD 40000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: UTILITY SERVICE TECHNICIAN TRAINEE - REGION WEST
Responsibilities/Pay Grade

Reports to the Senior Utility Service Technician. This is an entry-level classification in which incumbents learn the skills required to perform semi-skilled work in the installation and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receive on-the-job training. Work is performed under immediate supervision.

Job Summary

Reports to the Senior Utility Service Technician. This is an entry-level classification in which incumbents learn the skills required to perform semi-skilled work in the installation and maintenance of the water distribution and wastewater collection systems. Employees in this classification participate in a formal ECUA training and career progression program, as well as receive on-the-job training. Work is performed under immediate supervision.

Essential

Job Functions
  • Assists more senior technicians with the operation and maintenance of ECUA’s Water Distribution and Wastewater Collection Systems.
  • Assists with installation of water services including tapping the water main, installing the service tubing, and connecting the tubing to the meter box.
  • Assists with the repair of water main breaks, water service leaks and water meters.
  • Assists with emergency shut downs of the water system.
  • Assists with the maintenance of water valves, fire hydrants, and water meters.
  • Turns customers’ water services on and off.
  • Installs, replaces, and uses a computer to analyze and troubleshoot residential (AMR) water meters.
  • Records meter readings for billing purposes.
  • Assists with installation of sewer laterals from the main to the property line for residential customers.
  • Assists with the repair and maintenance of gravity sewer mains, sewer force mains, customers’ service laterals, force main valves, and air release valves (ARV).
  • Assists with the shutdown, bypass, and repair of damaged gravity and force mains.
  • Uses a computer to utilize ECUA’s electronic mapping system, and to send, receive, and close out electronic work orders.
  • Assists with performance of utility locates with ground penetrating radar (GPR) and other equipment.
  • Operates and maintains back-hoe, trencher, service truck, pumps, well-point systems and other equipment.
  • Responds to customer complaints and makes contact with the customers.
  • Uses laptop for Geographic Information System (GIS) and other software.
  • Collects Global Positioning System (GPS) points on key components of infrastructure.
  • Performs small restorations to roads, driveways, and sidewalks using asphalt and concrete.
  • Fills holes with sand to prepare for restoration.
  • Learns job-related material primarily through oral instruction and observation in an on-the-job training setting.
  • All other duties as assigned.
Minimum Qualifications
  • High school diploma or equivalent. (Educational documentation will be requested upon offer of employment.)
  • Must be 18 or older.

Job incumbents may be required to work one or more or any combination of the following shifts as directed. For example:
Tuesday
- Saturday~7:00 am - 3:30 pm, Sunday
- Thursday~7:00 am - 3:30 pm, Monday
- Friday~3:00 pm - 11:00 pm. Employees are required to work any shift in any region as assigned. Must respond to all emergency work call-outs beyond his or her assigned shift.

Basic level of computer knowledge and skills.

Licenses And Certifications
  • Possession of a current valid driver license.
  • Possession of a State of Florida Level III Water Distribution License within 24 months from date of hire.
  • Must obtain a Class A CDL with tanker within 24 months from date of hire.
  • Must obtain certification in Management of Traffic (MOT) within twenty-four (24) months from date of hire.

Employmen…

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