Ops Victim Advocate

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requisition no:886872

agency: highway safety and motor vehicle

working title: ops victim advocate -

to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

the florida department of highway safety and motor vehicles (flhsmv) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the department is leading the way to a safer florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the florida highway patrol.

• state of florida 401(a) fica alternative plan*
• reemployment assistance (unemployment compensation)
• participation in certain state group insurance benefits (must meet eligibility requirements)
• deferred compensation
• employee assistance program

to learn more about flhsmv and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

if you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at flhsmv!

the florida highway patrol is seeking a compassionate skilled individual to provide essential services to primary and secondary victims of crimes. This position will assist individuals by providing referrals for specialized services to victims of fatal crashes, dui crashes or any crime victims in order to assist with needs ranging from shelter to monetary needs. This position will also assist in notifying victim’s next of kin in fatal traffic crashes;

serve as a liaison between the victim or family and other organizations; provide victims with the progress of fhp investigations and prosecutions and assist victims with victim compensation claims. This position requires the incumbent to be able to multi-task, be detail oriented, work under high stress levels and create and maintain accurate records.

• knowledge of appropriate state and local laws related to crime victims.
• knowledge of legal terminology, court procedures and practices.
• skilled in compassionate communication.
• skilled in problem solving.
• ability to work as a team member.
• ability to establish and maintain effective working relationships with others.
• ability to interview victims to obtain relevant information.
• ability to handle stressful, crisis situations.
• ability to serve as liaison between the victim and victim services and the florida highway patrol.
• ability to demonstrate effective written and verbal communication skills.

preference will be given to candidates with the following:

• a bachelor’s degree in human services, social services, psychology, criminal justice or related field; or 2 years of professional work experience in human services, social services, psychology, criminal justice or related field.

• the position you are applying is subject to a level 2 background check, along with criminal justice information system (cjis) clearance, to include a fingerprint-based check of the criminal records of the fbi, as a condition…