Administrative Assistant

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Position Overview Successful candidates will have experience in an office setting. This role assists the business owners, management team, and team members with a variety of tasks including processing invoices, collecting payments, customer service follow‑up, answering phones, using multiple types of software, and interfacing with customers and suppliers. Experience with Outlook and Excel is required. Strong writing and problem‑solving skills are preferred.

• Prepare correspondence, memoranda, reports, etc.
• Initiate routine and non‐routine correspondence.
• Book travel and reconcile expense reports.
• Answer telephone calls, greet visitors, and resolve routine and complex inquiries.
• Schedule appointments and meetings.
• Enter new jobs into Service Master CRM, capturing relevant customer and job information.
• Utilize the assistance of one or more support staff members on a reporting or project basis.
• Operate a personal computer and appropriate software packages.
• Follow up with customers on work performed.
• Call customers to collect payments.
• Assist other departments within the company.
• Understand Service Master operating systems and the services we offer.

• High school diploma/GED required.
• Previous administrative assistant experience preferred but not required.
• Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel) required.
• Comfortable with using multiple types of software.
• Strong personal time management and organizational skills.
• Verbal and written communication skills.
• Dependable and adaptable to operate within a fast‑paced work environment.
• Ability to manage highly confidential information.

• Move up to 20 pounds occasionally.
• Sit for long periods while using office equipment such as computers and phones.
• Perform repetitive motions such as typing and other hand/finger movements.
• Maintain close visual acuity to perform detail‑oriented activities at close distances.
• Be exposed to various indoor working conditions: temperature changes, air conditioning, and heating.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains se responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

• Entry level

• Full‑time

• Administrative
• Industry: Administrative and Support Services