Front Desk Representative

Overview

We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then this opportunity may be a good fit. This role is of crucial importance to our clients, team members, and studio experience. Daily, you will greet students and answer questions about their accounts and studio activities.

You will also help keep information organized to best help management and team members succeed. A love of people and building rapport is essential as you talk to potential new clients and share how we can improve the quality of life through dance. We are looking to hire this new team member as soon as possible.

Base pay range

$41,000.00/yr - $45,000.00/yr

Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown to 180 dance studio locations serving over 25,000 students. We are a global family, honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence in life through dance.

We believe dance is for everybody and every BODY, and our atmosphere is kind, warm, and welcoming at every location.

• Greet students and answer questions about accounts and studio activities
• Keep information organized to support management and team members
• Provide excellent customer service and build rapport with clients and potential new customers

• Outstanding customer service skills
• Responsive, flexible, and accountable
• Outcome focused
• High level verbal and written communications skills
• Exemplary planning and time management skills
• Excellent knowledge of MS Office
• Ability to prioritize daily workload
• Exceptional follow-through

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Fred Astaire Dance Studios - Colorado. We are an equal opportunity employer.