Payroll Specialist

2626 W Beryl Ave
Phoenix, AZ 85021

Starting Pay: $25.00 hourly

Responsible for processing payroll in an accurate and timely manner for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, as well as maintaining complete and thorough supporting documentation.

• Prepare and process manual payroll checks, pay cards, and termination payments.
• Deliver a high level of customer service by professionally handling inbound and outbound employee inquiries.
• Serve as the primary point of contact for employees regarding payroll matters, including wages, garnishments, payroll taxes, and related inquiries.
• Resolve employee concerns promptly while ensuring a positive and professional employee experience.
• Demonstrate strong verbal, written, and phone communication skills.
• Review payroll calculations, deductions, and data for accuracy before and after payroll submission.
• Oversee timesheets, time-off accruals, and payroll reports to identify discrepancies and ensure accurate reconciliation and balancing.
• Maintain accurate preparation, documentation, distribution, and reconciliation of payroll while administering the payroll system and ensuring all payroll transactions are properly documented, approved, and compliant with internal controls.
• Process and maintain detailed records of court-ordered wage deductions, including child support, garnishments, and tax levies.
• Prepare and maintain supporting documentation for all manually entered payroll data while ensuring payroll-related reports are organized, accurate, and maintained in established formats for easy accessibility.
• Coordinate closely with Human Resources and Information Technology to ensure payroll system updates accurately reflect changes related to benefits, accruals, timekeeping, HRIS updates, and tax with holdings.
• Communicate effectively with external payroll providers to ensure accuracy, compliance, and timely processing.
• Research and respond to payroll-related questions from employees, supervisors, and management, providing clear and timely resolutions.
• Inform management of payroll issues impacting financial reporting or operational accuracy.
• Stay current on payroll, tax, and benefits laws and regulations to ensure ongoing compliance.
• Participate in special projects and assist with additional departmental initiatives as needed.
• Prepare special reports and complete assigned projects accurately and within established timelines.
• Maintain regular and reliable in-person attendance.
• Model and uphold Goodwill's Core Values of Trust, Collaboration, Engagement, Ownership, and Innovation.
• Perform other related duties as assigned.

• High School diploma or GED required.
• 1-3 years' experience processing payroll for 1,500+ employees.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification preferred.
• Strong working knowledge of payroll regulations and wage & hour laws.
• Prior work experience using MS Office skills, specifically Excel, Word, and Outlook.
• Experience using payroll and timekeeping related software (i.e. ADP, Workday, etc.).
• Ability to handle confidential and sensitive information with integrity.
• Excellent written and verbal communication skills.
• Attention to detail and good organizational skills.
• Ability to speak and read English proficiently.
• Ability to pass a background check and drug screen, where applicable for position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these.

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off;
  Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is:
Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other.

With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy…