Lead Caregiver

Lead Caregiver – Guaranteed 40 Hours per Week

Job Description:

Lead Caregiver (Field Support & Operations) – Senior Helpers West Valley

Location:

West Valley (Glendale, Peoria, Surprise, Sun City, Goodyear, Avondale, Buckeye, Vistancia)

Job Type: Full-Time (40 hours/week, Mon-Fri, flexible start time)

Pay: $18.00/hr (base pay; range shown is provided by Senior Helpers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.)

Are You a Natural Leader Passionate About Senior Care? Senior Helpers West Valley is a locally owned and operated franchise dedicated to providing exceptional, compassionate in-home care for our seniors and veterans. We are looking for a dynamic, caring individual to step into a pivotal role that blends field work with office support. This is not a desk-bound position; it s a chance to be the irst on the ground that ensures our clients receive the highest quality care and our caregivers feel supported and valued.

As our Lead Caregiver, you will be the vital link between our office team and our caregivers in the field. You will nurture trusting relationships, ensure seamless care delivery, provide mentorship, and help us maintain our industry-leading standards of service. This is an evolving role with significant opportunity for advancement for the right person.

• Field Support & Mentorship:
  Act as the first point of contact for caregivers during business hours for schedule changes, client updates, and general support. Conduct scheduled and unscheduled home visits to supervise care and mentor caregivers.
• Client Relations:
  Complete initial in-home assessments for new/prospective clients and assist with lead follow-up. Build strong relationships with clients and their families. Maintain quality of care by completing periodic client home-visits and maintaining up-to-date care plans.
• Team Culture & Training:
  Foster a positive, supportive team culture. Assist in developing, implementing, and managing training programs and employee recognition initiatives.
• Operational Support:
  Utilize your laptop, desktop, and smartphone to communicate robustly with the Branch Manager and Scheduler, providing critical updates on client care and staffing.

• Proven experience as a professional caregiver.
• Reliable personal vehicle and a valid driver s license. Strong proficiency with computers, smartphones, Outlook, and web-based applications.
• Exceptional communication and interpersonal skills, with a heart for mentorship.
• Must be available Monday-Friday during business hours.
• Must pass a background check and drug test.
• Leadership or training experience is a significant plus.
• Additional availability/flexibility outside business hours is very desirable.

• Guaranteed 40-Hour Work Week:
  Consistent, full-time hours (Mon-Fri).
• Tax-free mileage reimbursement.
• Front-Loaded PTO:
  Full balance available upon 90 days of employment.
• On-Demand Pay:
  Access your earned wages when you need them.
• Career Growth:
  Regular training, upskilling opportunities, and a clear path for advancement.
• Supportive Culture: A positive, collaborative office environment where your ideas are encouraged.
• Recognition & Bonuses:
  Referral bonuses and rewards for above-and-beyond contributions.
• Job Security:
  The Senior population is projected to grow; AI cannot replace the human element in care. (Source: Future Market Insights)

Senior Helpers West Valley is an Equal Opportunity Employer.

• Entry level

• Full-time

• Other

• Hospitals and Health Care