Golf Operations Manager

Trilogy® at Vistancia®:
Golf Club & V’s Taproom

Trilogy at Vistancia is comprised of three feature club experiences, the golf club, the original community centerpiece, Kiva Club, and the recently introduced Mita Club. The golf course, the feature restaurant, V's Taproom, the full-service Alvea Spa, and the events & weddings venue are all available to the public.

Peoria, 40 minutes west of Scottsdale & Northwest of downtown Phoenix, Arizona

Pay: $50,000-$60,000 annual + 75% Commission on Lessons

• New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The Golf Operations Manager works in conjunction with the Director of Golf and is directly responsible for the overall smooth operation of the Golf club.

This position reports to the Director of Golf.

• Communicate the core values and mission of Blue Star Resort & Golf to support the achievement of company goals.
• Ensure that a consistent set of superior standards of customer service are meeting or exceeding the expectations of guests at all Golf Club facilities and events.
• Provide strategic intelligence to partners and clients regarding all Golf Club initiatives, including but not limited to, vision, branding, Food & Beverage, and Operations.
• Assist the Club General Manager in establishing goals and processes for measuring sales, revenue, new projects, and business development for the Golf Club.
• Support the hiring process. Supervise team members and maintain effective communication related to Golf Club operations, safety, and employee concerns.
• Assist with budget planning and monitoring support to assure revenues and expenses are achieving and exceeding the department’s financial sales goals.
• Oversees all merchandising activities including retail budgeting and ordering.
• Oversees overall Golf shop organization; completes all administrative duties for Golf Club Operations.
• Serve as Manager on Duty when the Golf Club General Manager is not available.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills, including the ability to lead, cooperate, and motivate.
• Must be a role model and able to live our Blue Star core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

• Bachelor's degree preferred or equivalent combination of educational background and work experience.
• One to three years’ event planning, budgeting, and supervisory experience preferred.
• Previous knowledge or experience working in a homeowner association preferred.
• Experience in the hospitality industry a plus.
• Computer literate with a high level of proficiency in Microsoft Office and PC technology.
• Club Management System software a plus.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to speak effectively before groups of members, customers, or team members.
• Must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
• Must demonstrate initiative, with an ability to think, work, solve…