Accounts Receivable Manager​/Director

Base Salary: $120,000 - $145,000

The AR Director is a senior Finance and Accounting leader responsible for overseeing billing, accounts receivable, collections, and revenue recognition. Reporting to the Controller, this role will lead a domestic team of 10+ billing and collections professionals while coordinating with an offshore operations team in India. The AR Director will drive billing accuracy, improve collections and cash flow, ensure compliance with ASC 606, and develop scalable processes and systems to support continued growth.

Oversee the end-to-end billing and accounts receivable process, including contract review, fee schedule setup, invoicing, cash application, collections, and dispute resolution. Ensure accurate and timely invoicing based on contractual terms, pricing structures, service agreements, and billable activities. Manage accounts receivable aging, collection strategies, and escalation procedures to improve cash flow and achieve DSO targets. Oversee unapplied cash, credit memos, short-payment disputes, bad debt reserves, and write-off recommendations.

Partner with Sales, Client Services, and Operations to resolve billing discrepancies while maintaining strong client relationships. Collaborate with FP&A on cash forecasting and accounts receivable projections.

Partner with the Corporate Controller to maintain compliance with GAAP revenue recognition standards, including ASC 606. Oversee revenue recognition schedules, journal entries, deferred revenue, unbilled receivables, and contract assets and liabilities. Support monthly, quarterly, and annual close processes, external audits, internal audits, and applicable internal controls. Evaluate the financial implications of new service offerings, pricing structures, and contract modifications. Maintain accounting policies, procedures, and documentation related to revenue recognition and billing.

Lead, develop, and retain a domestic team of 10+ billing and collections professionals. Establish performance expectations, service-level agreements, productivity metrics, and quality standards. Provide coaching, performance management, and professional development to strengthen team effectiveness. Coordinate with an offshore billing and operations team in India, ensuring consistent workflows, quality standards, and turnaround times. Establish communication and escalation protocols across domestic and offshore teams while driving accountability and continuous improvement.

Oversee billing systems, ERP platforms, accounts receivable tools, and revenue reporting applications. Partner with IT and Finance leadership to improve system functionality, automate processes, and reduce manual work. Develop dashboards and reporting around DSO, collection rates, aging balances, invoice accuracy, and dispute resolution. Analyze billing and collections trends, identify risks and inefficiencies, and present actionable recommendations to senior leadership. Support budgeting, forecasting, and strategic initiatives related to revenue cycle performance and operational scalability.

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