Rental Management Trainee

Overview

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

Location:

Peoria, IL

Hours:

7:30 AM – 4:00 PM

Schedule:

Monday to Friday

Salary: $54,000

Summary:

The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales / Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Flexibility to work in a fast paced, dynamic environment
• High energy, self motivated, self directed with ability to focus on multiple projects and thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Common sense and aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Computer literate (intermediate required)

• Bachelor's degree in business administration or similar related degree
• One (1) year or more customer service with issue resolution experience preferred
• Computer literate (intermediate required)

Travel:
None

DOT Regulated:
No

Job Category:
Operations and Support

Pay Type:

Salaried

Minimum Pay Range: $54,000

Maximum Pay Range: $54,000

Benefits:
Ryder offers comprehensive health and welfare benefits for full-time positions, including medical, prescription, dental, vision, life and disability insurance, paid time off, and a 401(k) plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening (employment and education verification; motor vehicle records check and a road test; or customer-specific badging/background requirements).

Security Notice for Applicants:
Ryder will only communicate with applicants from a  email address and will not conduct interviews online via chat platforms or messaging apps. During an interview, Ryder will not ask for payment or banking details. For any questions, contact  or .

Current Employees:
If you are a current Ryder employee, log in to Workday to apply through the internal process: $3.htmld

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