Case Aide

Join to apply for the Case Aide role at family core

Family Core understands that strong families are at the heart of any vibrant, tight‑knit community. Through the mission of “instilling hope by creating the right balance of resources and care to foster and equip healthy productive children and families,” our 90 dedicated employees are committed to the investment of strengthening families with the tools and ties to succeed.

Our team works with schools, the court system, and other social service agencies to connect counseling, intervention, preventative education, and other support services for families in need. Family Core, a private, non‑profit, nationally accredited social service agency with over 120 years of service, takes a holistic approach in its continuum of care, often providing boosts of support to multiple generations. The end goal is to maintain the integrity of the family.

Be a part of this goal by joining the Family Core Team!

• Newly hired employees are eligible for benefits on the first day of the month following one month of service
• Robust Medical (Option of HMO or HDHP/PPO), Dental and Vision Benefits
• Employer funded Health Savings Account
• Basic Life Insurance & Accidental Death and Dismemberment
• Voluntary Life Insurance
• Short‑Term Disability & Long‑Term Disability
• Paid Time Off (PTO)
• 11 Paid Holidays, including a Floating Holiday
• Additional Paid Leave for All Workers Act Leave (For Full‑time and Part‑time Employees)
• Culture supporting Work/Life Balance
• 401(k) Plan (3% Employer Contribution After Vested)
• Professional Development Opportunities, including Tuition Reimbursement
• Health, Wellness and Financial Educational Resources
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Confidential Employee Assistance Program

Provide support to the Child Welfare Specialists as a part of the team to achieve permanency. Serve as a point of client contact, follow established office procedures and protocols, and other such duties as may be necessary for the effective and efficient operation of the office. Promote the mission of Family Core. This position is full‑time.

• Maintain program equipment and work area.
• Develop and maintain accurate and confidential documentation, visitation notes, and track required data in accordance with Department of Children and Family Services Rule and Procedure, contracts, and applicable standards.
• Adhere to standards adopted through Council on Accreditation and Department of Children and Family Services Rule and Procedure.
• Organize and maintain data and confidential information.
• Enter Parent‑Child and Sibling visit case notes into the Statewide Automated Child Welfare Information System.
• Provide in‑home services to maintain permanency.
• Provide for and ensure a welcoming and clean environment that promotes a quality interaction and the mission of Family Core.
• Ensure safety protocols and policies are practiced at all times.
• Track mileage, gas level, and maintenance of transportation vehicle.
• Perform a variety of support functions such as filing, copying, and customer service.
• Supervise parent and child visitation and sibling visits. Engage in parent and child visitation.
• Develop and maintain working relationships with all internal and external clients.
• Collaborate with schools, Family Core staff, and parents.
• Assume responsibility for professional development and cultural competency.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• 2 years’ experience preferred.
• Basic proficiency in MS Word, Outlook, and Excel required.
• Excellent written and verbal communication skills.
• Ability to set and maintain professional boundaries with clients and to establish a client focus.
• Must possess a valid Illinois Driver’s License with no restrictions and proof of valid vehicle insurance.
• Ability to operate Family Core vehicles and complete child passenger safety training.
• Strong interpersonal, problem‑solving, and teamwork skills.
• Must pass required background checks with Illinois Department of Children and Family Services, Illinois Department of Public Health, and other applicable agencies.
• Must pass lift…