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Customer Experience Associate — Hybrid; Peoria)

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: Peoria Promise
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 37000 USD Yearly USD 28000.00 37000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Associate — Hybrid (Peoria)

RLI seeks an Associate Customer Experience Agent in Peoria, IL to provide front-line operational and customer support for personal and commercial lines policies. You’ll respond via phone, chat or email, document interactions, and help prepare quotes while ensuring policy alignment with customer needs.

The role emphasizes strong interpersonal skills, clear communication, and a customer-first mindset within a fast-paced environment.

This role is for the Customer Experience Associate — Hybrid (Peoria) role at Peoria Promise.

As a Customer Experience Associate — Hybrid (Peoria), you will play an important part at Peoria Promise in Peoria, IL, United States.

We invite applications for the Customer Experience Associate — Hybrid (Peoria) position located in Peoria, IL, United States.

The following position is for a Customer Experience Associate — Hybrid (Peoria) with Peoria Promise.

Position Requirements
10+ Years work experience
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