Staffing Coordinator​/Scheduler

Experience the SYNERGY Home Care difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, on their time, wherever they may be. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY Home Care team as a Staffing Coordinator/Scheduler, you will feel appreciated, recognized, and rewarded.

Come join a rapidly growing organization who's mission is "Care that moves you". Grow in a career in the home care industry and reap the rewards both personally and professionally. We are looking for someone to join a team that is dedicated and passionate about providing care to those who need it whenever and wherever they may be.

Do you:

• Enjoy serving others?
• Place importance on details in your work?
• Excel at matching caregivers with clients?
• Thrive in a fast-paced and at times hectic environment
• Enjoy building relationships?
• Want to grow and develop with a rapidly growing organization with ambitious growth objectives locally and nationally
• Enjoy being part of a fast paced dynamic team environment
• Passionate about serving those who need care whenever and wherever they may need it.

We have an opening for a Staffing Coordinator/Scheduler who can answer yes to these questions. At SYNERGY Home Care we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Staffing Coordinator to join our independently owned and operated national agency.

• Competitive pay with growth and bonus opportunities (dependent upon experience)
• Paid earned vacation and travel allowances.
• Potential company car
• Bonus potential
• Other benefits

• Schedule caregivers with clients and communicate to all parties
• Communicate frequently with caregivers and clients via phone, text, and email
• Recruit and hire qualified candidates and build a team of invested caregivers
• Watch a daily visit list to be sure all caregiver shifts are completed for our clients
  
  Monitor and resolve late alerts and call offs
• Process care notes and invoices for client’s Long Term Care Insurance
• Participates in on-call rotation as assigned
• Confirm and update caregiver availability including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Coach caregivers on policies and procedures
• Document data on caregiver performance
• Develop and implement caregiver recognition and retention programs
• Follow up with new caregiver hires to explain the scheduling process
• Establish a great rapport with caregivers, clients, and team members

• Experience – Must Have at least One year experience scheduling in a home care/home health setting, fast paced staffing environment, Dr.'s office, dentist office, route scheduling or similar experience preferred
• Education
  – High school diploma
• Skills – Exceptional customer service skills, time management skills, excellent communication skills, attention to detail, and relationship building skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated, willing to learn, and accountable.

This is an office based position and at times may require visits to client homes, hospitals, and other locations as determined.