Systems Administrator

Description

We are seeking a detail-oriented, tech-savvy Systems Administrator II to provide onsite support for the Component Business Unit in East Peoria and Mossville, IL. This role serves as the first line of defense for hardware and software issues, ensuring users remain productive and connected.

Technical Support & Troubleshooting

• Analyze and resolve user incidents and service requests.
• Install, deploy, maintain, and administer computer networks and related environments (desktops, laptops, printers, scanners, peripherals).
• Perform system updates, including Microsoft security patches and antivirus definitions.
• Diagnose and resolve hardware, software, and network issues; replace defective components as needed.
• Execute data backups and disaster recovery operations.
• Partner with Segment CISO on cybersecurity concerns and vulnerabilities.

Incident Management & Documentation

• Track and manage tickets using internal systems.
• Maintain SLAs through timely resolution.
• Create and update knowledge base articles and user documentation.

Collaboration & Communication

• Coordinate with third-party vendors and service technicians.
• Communicate technical solutions in a user-friendly manner.

Education & Experience

• 2-4 years of relevant experience required.
• Associate or Bachelor’s degree preferred but not required.

Technical Skills

• 3-5 years of network experience (basic network troubleshooting, ping machines, checking cables).
• Strong troubleshooting skills and ability to make system changes.
• Basic knowledge of computer hardware and software.

Soft Skills

• Excellent verbal and written communication skills.
• Strong problem-solving and customer service abilities.
• Ability to work independently and collaboratively.

Intermediate Level

This is a Contract position based out of Peoria, IL. This is a fully onsite position in Peoria, IL.

The pay range for this position is $30.00 – $30.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Dec 19, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.