Tealeaf Technical Analytics Analyst

Tealeaf Technical Analytics Analyst will be responsible for the following:

Providing complete Tealeaf support to drive improvements to the online

experience

Monitoring and analyzing session data to understand customer behavior

and identify site issues that are adversely impacting conversion

Performing ad-hoc analysis necessary to gain insight into behavioral

differences of various customer segments

Executing any requests for ad-hoc reporting.

Helping to execute the analytic strategy development currently in progress.

Providing useful insight that combines business knowledge and

analytics in an easily understood language for non-technical

consumers.

Technologies

Required:

Tealeaf, Tableau, Splunk, Google Analytic, MS

Office (Excel), SQL

Education/

Experience:

A minimum of 5 years’ of job related experience

Tealeaf events, hit attributes and dimension

advanced Tealeaf custom reports and dashboards

Hands-on experience with Tealeaf components, including cx Mobile,

cx Overstat, cx Connect for Voice of Customer, cx Connect for Data

Analysis or cx Reveal is required

Experience with Google Analytics, Tableau and Splunk is a plus

E-commerce domain experience is a plus

Excellent written and verbal communication skills are required

Ability to interact with all levels of end users and technical resources

Innovative thinker and ability to work independently

Soft

Skills Required:

Excellent written and verbal communication skills are required

Ability to interact with all levels of end users and technical resources

Innovative thinker and ability to work independently

All your information will be kept confidential according to EEO guidelines.