IT Epic Clinical Informatics Trainer Carle West- Ambulatory

The Informatics Trainer is an integral member of the Epic electronic health record (EHR) support team as accurate documentation in Epic is vital to patient safety, the overall patient care plan, and reimbursement for services performed. The Informatics Trainer is responsible for ensuring Epic users across the Carle enterprise are prepared with the necessary Epic skills and tools to be successful.

The Informatics Trainer promotes present-system functionality and utilizes their knowledge of multiple Epic modules to support projects impacting patient care, patient outcomes, patient safety and end user workflow. Superior interpersonal, communication, training, and presentation abilities are key to this position. The Informatics Trainer will have a strong command of technology, be innovative, and utilize effective and creative problem-solving techniques. The role requires significant collaboration with Epic analysts, provider, nursing, and operational leadership.

The Informatics Trainer will complete Epic principal trainer certification or credentialling within three months of hire or as directed by their one-up to meet the needs of the organization. The Informatics Trainer will take all necessary steps to train independently within three months of certification or credentialling.

Certifications:

Epic Certification - EPICEPIC;
Driver's License - Illinois Secretary of State (ILSOS)
Illinois Secretary of State (ILSOS),

Education:

Bachelor's Degree:
Information Technology;
Experience In Lieu of Education;
Bachelor's Degree:
Related Field,

Work Experience:

Office;
Education/training

Plan, manage, attend, lead, and document notes/minutes of telephone, virtual, and in-person/onsite/on-premises meetings.

Earn and maintain Epic certification or credentials

Plan, schedule, and deliver training

Adhere to standardized training curricula, class length, and delivery methods

Provide follow-up support to users after training, as needed

Assesses EHR skills of clinicians and providers and recommend appropriate training to promote end-user success

Utilize approved survey tools to evaluate and measure the results of training

Collaborate with clinical leaders, clinical staff, and providers to plan, prioritize, design, develop, implement, and evaluate EHR technology

Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners

Function as a liaison between clinicians, providers, and information technology

Lead and participate in projects at the local, regional, and system levels and manage tasks within the project timelines

Train, round, and support end-users independently to achieve defined outcomes

Ensure work is accurate and follows the format, style, and tone as set forth by leadership

Utilize Epic reports to monitor provider and clinician mastery of the EHR and develop and deliver customized training to improve users Epic efficiency

Serve as a resource for Super Users and departmental leaders regarding all EHR applications

Provide on-site support for projects, acquisitions, Community Connect implementations, and upgrades

Communicate EHR-related information to customers via rounding, email, newsletters, videos, webinars, and other written materials to supporting the change management process

Assist with downtime preparedness, including but not limited to, execution of the Epic business continuity plan Assist with EHR Integration Testing for Epic Updates Attend Epic educational offerings and share learnings with others to improve knowledge and educate the organizations we serve

Engage in Epic build tasks as needed by the organization

Research potential solutions, identify opportunities, track, and seek approval for enhancement request, and assist in the prioritization and implementation of system changes

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare…