General Manager in Training

Auntie Anne’s is known for our homemade, freshly baked, golden-brown soft pretzels that are served with a smile! Come grow with the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

Auntie Anne’s is known for our homemade, freshly baked, golden-brown soft pretzels that are served with a smile! Come grow with the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

• Hourly Pay: $17.25/hour + tips
• Hours:
  
  Full-time hours with mall hours (no late nights or early mornings)
• Insurance:
  Medical, Dental, and Vision Insurance (multiple plans offered)
• Income Protection:
  Short and Long-Term Disability, Company-Paid Group Life Insurance, and Voluntary Life Insurance
• Retirement: 401(k) with an employer match up to 4% after 1 year of employment
• Perks:
  Paid Time Off (PTO), tuition reimbursement, and employee discounts

Responsible for the overall supervision and operation of the assigned Auntie Anne’s store at Northwoods Mall, with a particular emphasis on maintaining Auntie Anne’s Three-Fold Philosophy and achieving maximum profitability.

• Manage the day-to-day operations of the Auntie Anne’s Pretzel store.
• Prep, bake, and serve pretzels alongside other menu products.
• Take the lead in recruiting, screening, interviewing, and hiring adequate staff to meet operational needs.
• Assist, guide, and evaluate employees on the performance of their duties.
• Sign off on all training assessments and lead necessary disciplinary actions or terminations.
• Review weekly sales and labor reports to project data and build compliant weekly schedules.
• Partner with the Regional Manager to set and track daily sales and labor goals.
• Enforce cash handling and management policies across all store personnel.
• Manage store inventory and order resources as needed.
• Maintain clean equipment and foster a positive, motivated team environment.
• Conduct regular staff meetings for both the management team and the entire crew.
• Maintain strong working relationships with Mall Managers and Marketing Specialists.
• Ensure all personnel strictly comply with all Chestnut Land Company policies and the "Promise Code of Conduct."

• Certification:
  Must be Serv Safe Certified
• Experience:
  
  Management experience in a retail, restaurant, or other fast-paced environment
• License: A valid driver’s license
• Availability:
  Must be able to work all shifts, including weekends and evenings

Chestnut Land Company is a proud franchisee of Auntie Anne’s and Cinnabon. Founded in 1994, we have grown to become the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. Headquartered in Boardman, Ohio, we operate over 100 locations across 14 states inside some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees alike.

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