Member Story Coordinator

Recruiting Coordinator at Samaritan Ministries International Member Story Coordinator

Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.

From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.

To serve the members of Samaritan Ministries International by capturing, curating, and communicating the stories that reflect God’s provision and the impact of the Legacy and REDEEM Health Share Programs. The Member Story Coordinator partners with the Creative Services Manager to identify meaningful member experiences, verify their details, and prepare them for use across internal and external channels. This role helps ensure that every shared story is accurate, uplifting, and aligned with the ministry’s mission—encouraging both members and staff through authentic testimony and storytelling that celebrates how believers care for one another in times of need.

• Acting with Integrity, Empathy, and Compassion
• Collaborating with Others
• Neighbor Focus
• Pursuing Excellence
• Branding and Positioning
• Content Marketing
• Writing Skills
• Digital Literacy
• Attention to Detail
• Relationship Management

• Work with the Creative Services Manager to identify, collect, and document member stories that reflect the ministry’s mission and God’s provision through the Samaritan and REDEEM communities.
• Review Legacy and REDEEM member comments and submissions to find stories that align with marketing pillars and highlight the Lord’s work through members’ experiences.
• Receive and organize new story submissions from Member Services Advocates, and Member Advisors, ensuring all entries are properly logged and trackable.
• Read and assess all incoming member stories from designated sources such as the Member Story email address, Dash, and Member Center within REDEEM.
• Participate in occasional travel opportunities to capture member stories or interviews firsthand when needed.
• Verify story details for accuracy, including member status, location, and context, while maintaining confidentiality and integrity in all communications.
• Communicate directly with members to confirm details, conduct interviews, and request or collect signed media release forms.
• Catalog approved quotes, comments, and stories in an organized and searchable format, serving as the central source for all member story materials.
• Prepare and pre‑press member story materials—including quotes, stories, comments, photos, and video assets—for use by the Creative Services team.
• Collaborate with the Creative Services Manager and Marketing to plan how and where each story will be shared across ministry communication channels.
• Provide curated member content and materials for internal communications, such as staff meetings or newsletters, to encourage and inspire team members through the impact of the ministry.

• Two‑year degree from an accredited university or the equivalent combination of education and experience.
• Staff are required to possess applicable knowledge to bring value to SMI in this role, know and utilize resources well, ask questions to ensure full understanding. gain and retain knowledge to keep up with changes, and accept and engage with training to grow knowledge for current and future responsibilities.
• Proofreading and editing (Advanced)
• Familiarity and use of culturally trending words (Intermediate)
• Proper grammar, spelling (Advanced), punctuation, and vocabulary
• Storytelling and Editorial Judgement

• Tasks are normally conducted in a regular office environment, requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.
• Staff…