Call Quality Analyst & Coaching Specialist
Listed on 2026-10-02
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
The Ed Napleton Automotive Group in Oakbrook Terrace, Illinois seeks a Communication Quality Analyst to monitor and evaluate business calls, provide coaching, and drive continuous improvement in customer interactions and operational efficiency.
The ideal candidate has strong listening, analytical, and communication skills, with the ability to deliver objective feedback to promote ongoing development. Onsite role with competitive pay and benefits.
Step into the Call Quality Analyst & Coaching Specialist role at Napleton Nissan in IL, United States and grow with us.
This is an excellent role to take on the Call Quality Analyst & Coaching Specialist role at Napleton Nissan.
As a Call Quality Analyst & Coaching Specialist, you will play an important part at Napleton Nissan in IL, United States.
We invite applications for the Call Quality Analyst & Coaching Specialist position located in IL, United States.
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