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Customer Experience Leader: Retail & Donations

Job in Peoria, Peoria County, Illinois, 61601, USA
Listing for: Goodwill Greater Milwaukee & Chicago
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 51000 - 77000 USD Yearly USD 51000.00 77000.00 YEAR

Job Description & How to Apply Below

Goodwill Greater Milwaukee & Chicago is seeking a Customer Experience Manager for our Willowbrook, IL location. You will oversee donor and customer experiences, drive store productivity, and ensure sales and margin targets are met while upholding brand standards.

You will manage Softline operations, PGFR, merchandising, and seasonal sets, while coaching staff and maintaining strong customer service and cash controls.

Our group is growing, and we are hiring a Customer Experience Leader:
Retail & Donations in IL, United States.

All applications are reviewed carefully by our team.

The position is based in IL, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 51.000 - 77.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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