Inventory Specialist
Job in
Pepperell, Middlesex County, Massachusetts, 01463, USA
Listed on 2026-01-01
Listing for:
Walgreens
Full Time
position Listed on 2026-01-01
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Base Pay Range
$17.00/hr - $20.00/hr
Responsibilities- Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including front‑end and pharmacy, ensuring On‑Shelf Availability and accurate planograms.
- Review and coordinate the use of reports and system applications to maintain accurate front‑end and pharmacy on‑hand balances and pricing.
- Implement asset protection techniques for front‑end and pharmacy, filing claims for overages, shortages, order errors, or damaged goods, including prescription drugs.
- Open and close the store in the absence of store management, handling system start‑ups, cash handling, cashier duties, and ensuring floor and stock room readiness.
- Engage customers by greeting them and offering assistance, resolving customer issues when acting as leader on duty, and modeling exceptional customer service practices.
- Coach team members on warehouse and vendor inventory management processes, including order creation, review, and receiving.
- Scan and validate all deliveries, mark receipts, and contact vendors for undelivered orders or open tickets for inaccuracies.
- Under the supervision of the pharmacist‑in‑charge, verify pharmacy shipments, post orders, audit accuracy, and report shortages or damages.
- Complete the On‑Shelf Availability (OSA) end‑to‑end process for planogrammed departments, including disposals, call‑ins, vendor returns, and scanning tasks.
- Execute pharmacy inventory activities such as recalls, vendor returns, salvage returns, inter‑store transfers, and verify claims.
- Perform pricing activities, including price changes, markdowns, and ensure signage accuracy, as well as regulatory pricing tasks.
- Support front‑end and pharmacy ordering, order expense items, monitor manual orders, and maintain consigned inventory.
- Ensure pull & quarantine items are updated and inventory counts remain accurate, complying with state and local regulations.
- Assist in maintaining inventory records, organizing invoices and receipts, and preparing for physical inventory.
- Sustain clean and merchandised counters and shelves, and stay knowledgeable of all store systems and equipment.
- Coach staff on package delivery activities, scanning procedures, and the Pickup Program.
- When acting as leader on duty, register sales on the POS, handle returns, voids, customer refunds, cash drops, and provide change.
- Comply with all company policies, maintain respectful relationships with coworkers, and complete any additional tasks as assigned.
- Attend company‑based trainings and complete all e‑learning modules, including safety training requirements.
- Obtain and maintain a valid pharmacy license or certification as required by state regulations.
- Liaise between management and non‑management staff, coaching and developing capabilities, and communicating assigned tasks.
- Report disciplinary issues and customer complaints to management.
- Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
- Fluent reading, writing, and speaking English (except in Puerto Rico).
- Willingness to work a flexible schedule, including evenings and weekends.
- “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
- Demonstrated attention to detail and ability to multi‑task and manage execution.
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
- Previous experience as shift lead, pharmacy technician, designated hitter, or customer service associate.
- Prior work experience with Walgreens, with an evaluation on file.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×