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CRA Mortgage Loan Officer

Listing for: Penn Community Bank
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Essential Functions
  • Originate residential mortgage, home equity and home equity line of credit products in accordance with Bank lending policies and established underwriting standards.
  • Prospect, develop and manage a pipeline of prospective borrowers from initial inquiry through application, approval, closing and post-closing follow-up.
  • Proactively generate mortgage and home equity applications from LMI borrowers and borrowers located in targeted geographies within the Bank’s market area.
  • Promote and appropriately utilize the Bank’s specially designed mortgage and home equity products, including programs intended to address identified community credit needs.
  • Maintain working knowledge of PHFA and other applicable affordable-housing, first-time-homebuyer and down-payment assistance programs.
  • Develop and maintain relationships with real estate agents, brokers, builders and other mortgage referral sources to generate sustainable application flow.
  • Establish relationships with community organizations, housing counselors, nonprofit organizations, employers and community leaders serving the Bank’s CRA markets.
  • Conduct regular meetings, presentations, educational sessions and outreach activities with real estate and community partners.
  • Participate in appropriate community events, homebuyer education programs, housing fairs and financial-literacy initiatives to increase awareness of the Bank’s lending products.
  • Work collaboratively with processors, underwriters, closing personnel and other Bank departments to facilitate timely and quality loan decisions and closings.
  • Maintain accurate and timely customer, referral, pipeline and loan activity information in the Bank’s loan origination (Encompass) and customer relationship management (Salesforce) systems.
  • Support the Bank’s CRA objectives by generating measurable activity across applicable lending and community-outreach performance measures, including applications, originations, closings and targeted-geography activity.
  • Provide management with information regarding community credit needs, market opportunities, referral activity and opportunities to increase the Bank’s lending presence in underserved or targeted markets.
Compliance
  • Comply with all applicable regulations and Bank policies regarding employment and employment law.
  • Participate in annual compliance and other job-related training.
  • Comply with applicable CRA, Fair Lending, Equal Credit Opportunity Act (ECOA), Fair Housing Act, HMDA, RESPA, Truth in Lending and other regulatory requirements.
  • Protect the confidentiality, privacy and security of customer and Bank information in accordance with Bank policies and applicable law.
Relationships and Contacts
  • Internal:
    Reports to Director of Residential and Consumer Lending; frequent interaction with Compliance professionals, Operations staff, Customer Contact Center staff, department leaders, and back-office personnel.
  • External:
    Frequent interaction with prospects, applicants, depositors, referral sources, realtors, brokers, community organizations, and vendors.
Education and Experience
  • High school diploma or GED required; college degree preferred.
  • Minimum of two years’ previous experience in a sales-oriented environment, with proven track record of success, required; network of established referral sources preferred.
  • Experience in originating affordable residential loans and providing loan products tailored to low-to-moderate income and/or first-time homebuyer programs preferred.
Skills and Competencies
  • Must be compliant with the SAFE Act and registered with the Nationwide Mortgage Licensing System (NMLS).
  • Strong working knowledge of underwriting guidelines for each agency, as well as bank overlays for portfolio business.
  • Excellent written and oral communication…
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