Associate Analyst, ICQA Shortage Control

Associate Analyst, ICQA Shortage Control

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Our values start with our people. Join a team that values you! Bring your talents to Ross, a leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Success:
  Our winning team pursues excellence while learning and evolving.
• Career growth:
  We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork:
  We work together to solve hard problems and find the right solution.
• Diversity, Equality & Inclusion:
  We celebrate backgrounds and ideas of those who work and shop with us.

Our Corporate headquarters are in Dublin, CA. We have 3 buying offices in key markets (New York City, Los Angeles, Boston) and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, Ross is a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Associate Analyst, Inventory Control & Quality Assurance Shortage Control position supports all inventory control indicators, transactions, and quality control metrics pertaining to shrink and shortage for the supply chain network. The Analyst researches and provides data analysis to support preventing shrink and partners with executive teams, merchants, ICQA team, managers, and senior business analysts.

The base pay range for this role is $23.08 – $31.73 per hour, depending on experience, skills, qualifications, education, certifications, seniority, and location.

• Research and provide data analysis to support preventing shrink, identifying opportunities related to high shrink.
• Present data in charts, graphs, and tables.
• Partner with multiple departments to resolve problems and communicate research/resolutions.
• Collaborate with Operations and provide data to help prevent and recover shrink.
• Research and recommend alternative actions, procedural updates, audits, and potential system updates.
• Provide consistent internal and external customer service.
• Conduct ad hoc analysis and special requests as assigned.

• Analysis and Judgment
• Collaboration
• Communication
• Planning
• Organization
• Detail‑Oriented

• 2 years of Inventory Control & QA or analyst experience preferred.
• College degree or equivalent work experience.
• Ability to import, clean, transform, validate, and model data.
• Advanced experience in MS Excel, MS Access, and VBA (or similar).
• SQL and query capability preferred.
• Strong oral and written communication skills.
• Professional interaction with all levels within the organization.
• Sense of urgency in responding to needs of Associates and Managers.
• Coordinate and engage with different teams across the network.
• Attention to detail and high accuracy.
• Knowledge of Distribution Center processes and reports preferred.
• English language proficiency.

Must be able to lift up to 50 pounds as needed throughout shift.

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, reaching, hearing, talking on the telephone, attending in‑person meetings, typing, handling objects with hands, and working with paper/files.

Consistent timeliness and regular attendance required.

Vision requirements:
Ability to see information in print and/or electronically.

This role requires full‑time in‑office presence for team interaction, meetings, client support, mentoring, coaching, and feedback.

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This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience.

Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and related conditions), veteran status, military status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, and any other protected category under federal, state or local laws.