Manager - Site
Listed on 2026-10-05
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Management
Operations Management, General Management, Client Relationship Management
Lead a critical customer operation, build high-performing teams and drive results that move a business forward.
About CRSTCRST is celebrating 70+ years of grit, growth, and forward momentum - a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.
The OpportunityThe Manager – Site leads operations onsite at a customer location and is accountable for the operational and financial performance of assigned customer accounts. This role oversees daily execution, service delivery, and safety outcomes, owns the onsite customer relationship, and partners closely with internal teams to drive compliant, efficient operations while promoting a culture of safety, accountability, and continuous improvement.
CRST Dedicated SolutionsCRST's Dedicated Solutions team strives to provide customers with the flexibility of a private fleet – focused on speed, efficiency and value – without the expense. We work to deliver service excellence to our retailers and producers, relentlessly working toward more consistent, dependable and high-quality delivery services to make us an invaluable part of supply chain logistics.
How You'll WorkLocation: Perris, CA (400 E Ellis Ave)
Schedule: Monday - Friday, weekends as necessary
Compensation: $79,195 - $95,000 starting salary Pay Bi-Weekly
* A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts
Essential Duties And Responsibilities- Operational Leadership and Performance:
Lead operations onsite at a customer location, managing performance, safety, and profitability for one or more customer sites while driving daily execution and service excellence - Team Leadership and Development:
Supervise and develop fleet managers, dispatch managers, and support staff to ensure accountability, engagement, and alignment with company goals - Customer Relationship Management:
Own the customer relationship, serving as the primary onsite contact for assigned customers; lead rate discussions, business reviews, and performance conversations to strengthen partnership and achieve operational goals - Financial Accountability:
Manage site-level budgets, monitor key cost drivers, and execute strategies to achieve sustained profitability, utilization, and financial performance goals - Safety and Compliance:
Promote a safety-first culture by ensuring compliance with Department of Transportation (Use the "Apply for this Job" box below). company policies, and customer standards - Performance Monitoring and Analysis:
Track key operational and financial metrics, analyze results, and implement corrective actions to maintain service, safety, and margin goals - Cross-Functional Collaboration:
Coordinate with planning, maintenance, and safety teams to optimize resources, resolve operational challenges, and support customer needs - Continuous Improvement:
Identify and implement process improvements that enhance efficiency, service quality, and customer satisfaction across assigned sites - Availability:
Maintain flexibility to support operations outside standard business hours as needed to ensure service continuity and customer satisfaction - Travel:
Travel may be required; limited to Ohio for driver visits - Accountability and Reliability:
Maintain regular and reliable…
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