Bakery/Deli Clerk
Listed on 2026-01-02
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger.
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following food temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates, taking appropriate actions.
- Use kitchen equipment safely and properly.
- Label, stock, and inventory merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay informed about current and upcoming promotions.
- Maintain knowledge of products and respond to customer inquiries.
- Monitor inventory conditions and note discrepancies.
- Ensure proper temperature maintenance in cases and coolers, and keep logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and safety procedures.
- Inspect equipment and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a fast-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer service skills
- Bakery or deli experience (helpful)
- Retail experience
About Us
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we celebrate diversity and strive to create positive experiences for customers, communities, and employees. We value caring, purpose-driven individuals eager to learn and grow. Apply today to join our Food 4 Less family!
Qualified applicants with arrest or conviction records will be considered in accordance with local laws. Reasonable accommodations are available; contact us for assistance.
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support through counseling and financial tools.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and diverse career paths.
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