Supervisor -Perry
Listed on 2026-11-02
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Transportation
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Management
Administrative Management
Explore a World of Opportunity with the State of Georgia!
We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
Supervisor 3-Perry
Agency:Department of Driver Services
JobRequisition :
JR
Explore a World of Opportunity with the State of Georgia!
We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
Day (United States of America)
Compensation Details:$42,000 /ANNUALLY (NON-NEGOTIABLE)
Job Description:Duties and Responsibilities:
The Georgia Department of Driver Services, Field Operations Division, is seeking a qualified candidate for the position of CSC Supervisor 3 to serve the Customer Service Centers in the above locations.
Under limited supervision, the CSC Supervisor 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center. This position supervises the daily activities of a staff of Identity and Driver Credential Specialists, monitors and reviews individual and team performance. This position also performs the duties of Identity and Driver Credential Specialists by receiving applications for and issuing Georgia Driver’s licenses;
verifying applicants’ eligibility for licenses; administering and grading written examinations on traffic laws; administering road tests to rate applicants’ driving ability; and processing reinstatement transactions.
This position is responsible for managing customer service flow using a lobby management system to ensure that customers are served in a timely and efficient manner. The CSC Supervisor 3 monitors and guides employee performance participates in employee discipline and provides input into formal performance planning and evaluation. This position also prepares operational and accounting reports for the assigned center and uses these reports to monitor and improve the operations of the Center.
The incumbent will be expected to maintain a positive attitude and be receptive to change in a fast-paced environment. The incumbent will be responsible for responding to the Executive Management Team and stakeholders in a professional and timely manner. The incumbent will be expected to serve on task teams and work groups. The incumbent will be expected to develop strong partnerships between the Division and its internal and external business partners.
The incumbent will motivate, coach and be responsible for managers and staff.
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