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Customer Service Representative
Job in
Perrysburg, Wood County, Ohio, 43552, USA
Listed on 2025-12-31
Listing for:
Dayton Freight Lines, Inc.
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package:
Health, Dental, Vision, AD&D, etc. - Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing, and appointments or special requests.
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
- Payroll
- Data entry
- Freight reports
- Driver collect reports
- Billing and filing
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Experience in a fast-paced environment with excellent attention to detail
- Experience handling a high volume of phone calls
- Exceptional communication and customer service skills
- Comprehensive benefits package:
Health, Dental, Vision, AD&D, 401(k), etc. - Paid holidays (8); paid vacation and personal days
- Professional, positive and people-centered work environment
- Modern facilities
- Competitive weekly pay
- Quick advancement
- Customized training program
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