Program Manager - Fiber Design

Description

Program Manager - Fiber Design

Hybrid/Remote

Are you an experienced Program Manager looking to join a supportive, passionate team? We have an attractive opportunity for you!

Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are Team Sigma™.

To learn more about working at Sigma, view our career page.

If you do not have Program Manager experience, please refer to our other open positions: (Use the "Apply for this Job" box below). Sigma Jobs

While we list may list similar openings in multiple locations, you only need to apply to one as they are remote.

As the Program Manager
, you will oversee program execution from start to finish, providing strategic direction, mentorship to project managers, and exceptional client relationship management. You'll collaborate with cross‑functional teams, monitor KPIs, optimize workflows, and ensure projects are delivered on time, on budget, and to the highest standards.

Note:

This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH for an initial 2‑week in‑person paid orientation and training period.

• Responsible for measuring and developing the project manager's abilities and effectiveness through KPIs and set core competencies in accordance with corporate governance.
• Work closely with cross‑functional teams to ensure smooth project implementation and customer satisfaction.
• Attend industry events, conferences, and networking opportunities to enhance the company's visibility.
• Serve as a mentor and coach to other project managers, offering guidance and support.

• Oversees project managers in the delivery of all Program related projects in accordance with the contractual agreement, scope, schedule, and budget of the project.
• Oversee the planning, scheduling, and execution of all phases of projects within the designated program in accordance with project management processes, policies, guidelines, and corporate governance.
• Develop and monitor high‑level project workflows, validate project scopes, and collaborate on project priorities.
• Oversees the creation of proposals, kickoff meetings, and discovery calls.

• Prepare, review, and approve project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager.
• Provide program cost forecasting over the life of the project or program.

• Ensure the successful closure of the program, including finalizing all program activities, obtaining acceptance from stakeholders, and conducting post‑program evaluations.
• Document lessons learned and share best practices with the organization.

• Maintain clear and consistent communication with program stakeholders, including executive leadership, project managers, and cross‑functional teams.
• Provide regular program updates to management and stakeholders.
• Resolve conflicts and facilitate effective communication within the program team.
• Liaises between project members, cross‑functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Accountable for contractual correspondence and communication with all stakeholders, including identification and reporting of risks, liabilities, and opportunities.

• Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.

• Manage Program level P&L reporting.

• Build and maintain strong relationships with senior leadership at existing customers.
• Build an understanding of the customer’s organizational structure and decision‑making process.
• Identify and understand client challenges, propose…